Complete Installation Instructions for Windows for Workgroups PCs

On various occassions, problems may occur with PCs that will require some minor trouble-shooting to correct a problem. Whatever the cause, the problem(s) occuring can usually be corrected by reinstalling the software or drivers that are causing the problem. In worse cases, it may be necessary to reinstall the operating system (in this case, Windows for Workgroups 3.11) and Internet Client software. In the most extreme of cases, it may become necessary to reformat the hard disk, reinstall MS-DOS, Windows for Workgroups 3.11, the Internet client software, and any other software that is needed or used on that computer. The instructions for undertaking the previously-mentioned corrective measures (not including the installation of miscellaneous software applications) are all included in links from from this web page. Depending on how critical your problem is, you may be required to follow one or more of the sets of instructions and, in some rare cases, perhaps even all of them. Listed below are the links to these installation guides. In most cases, if the problem at hand is software oriented, then the measures listed below should be sufficient to solve nearly any problem.

The following is a brief list of possible software-related problems and which set(s) of instructions should be used in correcting the respective problem:

1. There is a problem with your Internet client software:
   • Reinstall the Common Knowledge: Pittsburgh Internet Client software (if this does not correct the problem, then:)
   • Reinstall Windows for Workgroups 3.11 and the Network drivers & settings, then
   • Reinstall the Common Knowledge: Pittsburgh Internet Client software
2. If there is a problem with the Windows operating system or network settings or drivers:
   • Reinstall Windows for Workgroups 3.11, then
   • Reinstall the Network drivers & settings, then
   • Reinstall the Common Knowledge: Pittsburgh Internet Client software
3. If none of these procedures corrects your problem, or if the recommended procedure(s) does not correct your situation, then it may be necessary to format completely reinstall all software and applications. Keep in mind that this is rather extreme and should only be followed if you are sure that your problem is software-based, and you have reason to beleive that reinstalling your entire system will resolve the problem. To do this, follow these steps:
   • Reformat the Hard Disk and install MS-DOS 6.22, then
   • Reinstall Windows for Workgroups 3.11, then
   • Reinstall the network drivers & settings, then
   • Reinstall the Common Knowledge: Pittsburgh Internet cleint software, then
   • Reinstall all additional software that you normally use on your PC

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The following is a list of the relevant installation guides for the PC:

• Installing a DEC Etherworks ISA DE205 Ethernet Card
• Configuring a DEC Etherworks Ethernet Card
• Reformatting the Hard Disk & Installing MS-DOS 6.22
• Upgrading Windows 3.1 to Windows for Workgroups 3.11
• Installing the Network Drivers & Settings
• Installing the Common Knowledge: Pittsburgh Internet Client Software
• Installing the Common Knowledge: Pittsburgh Modem Pool Software

Common Knowledge: Pittsburgh

October 15, 1997