On various occassions, problems may occur with PCs that will require some minor trouble-shooting to correct a problem. Whatever the cause, the problem(s) occuring can usually be corrected by reinstalling the software or drivers that are causing the problem. In worse cases, it may be necessary to reinstall the operating system (in this case, Windows for Workgroups 3.11) and Internet Client software. In the most extreme of cases, it may become necessary to reformat the hard disk, reinstall MS-DOS, Windows for Workgroups 3.11, the Internet client software, and any other software that is needed or used on that computer. The instructions for undertaking the previously-mentioned corrective measures (not including the installation of miscellaneous software applications) are all included in links from from this web page. Depending on how critical your problem is, you may be required to follow one or more of the sets of instructions and, in some rare cases, perhaps even all of them. Listed below are the links to these installation guides. In most cases, if the problem at hand is software oriented, then the measures listed below should be sufficient to solve nearly any problem.
The following is a brief list of possible software-related problems and which set(s) of instructions should be used in correcting the respective problem:
The following is a list of the relevant installation guides for the PC:
Common Knowledge: Pittsburgh
October 15, 1997