1) What are the one or two most pressing needs of your PA school or library for the implementation of effective and sustainable telecommunications programs? Affordable high speed access....We have a 56K DDS circuit from our school to California University of PA, which is strides ahead of most rural schools, but with just one computer lab of 21 computers accessing simultaneously it crawls to a halt! We would like to entertain the idea of upgrading to a T1 but it would be increadibly expensive. We are in a situation where we have to pay TWO telephone companies, an independent and Bell Atlantic for our service. This makes it twice as expensive for us! We can't even get ISDN service in our area to participate in a local distance learning program provided by our IU. Secondly, the lack of skilled technical people. I am the Tech Coordinator for the district and I only have three buildings, but I am sometimes overwhelmed with the duties involved. The Administration wants you to be both a Techie and an Administrator, which carry very different responsibilities. Either one can consume most of your day...but by concentrating on one, opportunities in the other areas may slip away (grants, conferences, etc. --- hardware sales, software promotions, surplus clearances, etc.) Where can we find the time and the human resources to implement effective technology programs when most of our time is spent dealing with the daily "My printer won't print" problems? Even if the money was there for the latest and greatest in equipment and access, somebody has to run it, service it, and design its implementation. This is impossible for just one person, and most school districts feel that if they have a "Technology" person then that is all they need, one person. To effectively sustain an effective technology plan or telecommunications program, it requires a department of people, all of whom can contribute ideas, expertise, and human power to get things done, and done properly. 2) How do the needs of schools and libraries differ, and how are they complementary? High-end equipment and first class communications are becoming a greater necessity of most schools as Internet access and integration into the curriculum becomes more prevalent. With all the multimedia content available on the Net, the computers and the bandwith just can't do it justice. Libraries on the other hand have fewer computers, if not just for a lack of space, and require less in the ways of high speed access and possible processing power (not much need for a dual processor server here). But both locations serve the same functions, provide the users with information and the tools for learning. Our public libraries received computers from the school through the Link to Learn grant and we provided them with the same software (if not better) than the school makes available to the students in hopes of providing a location for after school homework completion. It would be much nicer if those libraries were just remote nodes to our own network (maybe possible after Link to Learn year 2). I find that it is also harder for the libraries to keep up to date with technology and what is going on because a lack of human resources or technically adept people. Not everyone can understand how the E-rate applies to them or how they can benefit. If you don't take the time to research it, you may miss your chance to apply! It would be very helpful if the information was broken down into lay terms and the schools and libraries were told what to do, when to do it, and why you should do it, to take advantage of such programs. 3) How do the needs of rural schools and libraries differ from those of schools and libraries in urban areas? Again, I think that the possibility exists for rural schools/libraries to be understaffed with techno-savvy people to be out there looking for opportunities like this (not that I have that much experience in the urban areas). I would assume that they (urban areas) have greater financial resources to attract the people with the requisite skills for today's technologically demanding world.