Good Morning, Thanks to Christopher Mendla for his insights that got me thinking... 1. What are the one or two most pressing needs of your PA school or library for the implementation of effective and sustainable telecommunications programs. As a consultant librarian married to a teacher, I have some insight into both worlds... Librarians will always say they need more training...and I have conducted training in my library district and state wide for several years...the real problem in my eyes is the lack of adequate staff. There are no shortcuts in technology. The manuals must be read or at least taken out out of the shrink wrap...each library needs time for the staff to get familiar with the new program or equipment before unleashing it to the public...and yet time is the most precious resource. In my eleven county district, we put out (with the aid of a state grant) 45 computers in 45 public libraries. More than half of those computers went to libraries that did not have a computer before...then with the Bell Grants, we had a second wave of 30 more computers...bringing the internet to some of the more remote places in the commonwealth. Given time and staff, librarians can learn the technology. Now for my two-cents on schools, my wife teaches in a school district located in a "town" that is considered cutting edge in telecommunication applications...however, in her middle school classroom, she has an ancient APPLE IIGS...and no phone connection to the outside world. (Channel One is piped into her classroom, but not the Internet. I won't rave about that, but the educational value of candy bar commercials versus the resources of Internet is easy to judge.) Her school district paid for her second masters degree in Library Science where she learned the current applications of technology for education and libraries...but she does not have the resources in her classroom to tap into the information highway. She has the training, but not the resources. (She even lugs her own Powerbook to school for her kids to work on during study halls.) I do not think my wife's situation is unique in the Commonwealth. 2. How do the needs of schools and libraries differ, and how are they complimentary? Patron records in a library are guarded by Federal and State laws...the need for privacy in a library is an absolute constant. The urban library where I have my office, had over 2000 children enrolled in the summer reading program...we had kids everywhere during the summer...I would hazard a guess that libraries are even more important as resource centers and homework centers than ever before...and kids know about the Internet...a typical reference question now a days goes like this: "Can I get on the Internet? I want a picture of George Washington." We can answer that question with paper sources, but our customers have forgotten paper even exists...if it is not electronic or on the web, it can't be real. I should also mention that the Brown Library brings in over a thousand people each day six days a week and last Sunday we had 490 patrons check out materials in 4 hours and all of our seven internet stations and our WebTV station were in use for those four hours. As VP Gore keeps saying, Libraries are the safety net of the information age...and we see it here everyday. (Another sidebar: during the day, we noticed a higher level of men in the building...men using the Internet and then finding that the library is not that bad of a place to hang out...we have free coffee in our reading rooms and comfy chairs everywhere.) 3. How do the needs of rural school and libraries differ from those of schools and libraries in urban areas? Mr Mendla nailed that problem right on the head: Tioga County. When I read the Statewide vision statement for Links2Learn...the story about the family in the northern tier stuck home in the blizzard...but the entire family functions through the Internet...my first thought was that it described Westfield, PA perfectly...but one minor detail is that Westfield is unserved by local ISPs, Regional ISPs, or even national ISPs. Till the electronic highway follows Route Six just as it follows the Turnpike, rural communities are going to be in the cold and dark areas of the Info Age. (Incidentally, Westfield is served by a nationally known Non-Bell phone service.) I must admit though, that in my district, which runs from the NY border to Selinsgrove, Westfield is the only place without an ISP. However, ATM, ISDN, Fiber...it may be far into the next century before that stuff hits the Northern Tier. Cliff Farides Cliff Farides District Consultant North Central Library District Home Email: cjf@technologist.com Phone: 717-326-0536 Fax: 717-323-6938