As I think about the issues surrounding universal access to telecommunications by libraries and schools, I find myself struggling to visualize what the role of professional development might be as an integral part of any plan. My conclusion is that high-quality training must be included. It doesn't matter how much high-tech equipment is in schools if people don't have the knowledge or vision necessary for making it an important tool for teaching and learning. We have seen it before -- schools buy high-tech equipment which ends up collecting dust in some corner or is underutilized until it becomes obsolete. Teachers' plates are full and unless we include high-quality training as well as time to experiment and practice, I fear that this initiative might not reach its full potential. Who should provide the professional development? I agree that there will be some exciting opportunities to form partnerships with service providers and business. These organizations can provide tips on the use of the equipment and some contexts for using it as an effective learning tool. We also need to identify groups of information technology using educators who will be available to offer some vision for innovative use by students of all ages. This could be made up of trainers in several regions so that local issues will be considered.