Before the
Federal Communications Commission
Washington, D.C. 20554
In the Matters of: ) ) Changes to the Board of ) Directors of the National Exchange ) CC Docket No. 97-21 Carrier Association, Inc. ) ) Federal-State Joint Board on ) CC Docket No. 96-45 Universal Service )
REPORT and ORDER and
SECOND ORDER on RECONSIDERATION
Adopted: July 17, 1997 Released: July 18, 1997
By the Commission: Chairman Hundt and Commissioners Quello and Ness issuing separate
statements; Commissioner Chong dissenting and issuing a separate statement.
Table of Contents
Topic Paragraph No.
I. INTRODUCTION 1
II. BACKGROUND 3
A. The Universal Service Proceeding 3
B. The NECA Proceeding 8
III. COMMENTS 14
IV. DISCUSSION 25
A. Overview 25
B. Appointment of NECA as Temporary Administrator 27
C. USAC Board of Directors 33
D. Functions of USAC 41
E. Creation and Functions of High Cost and Low Income Committee 52
F. Creation of Schools and Libraries and Rural Health Care Corporations 57
G. Boards of Directors of Schools and Libraries and Rural Health Care Corporations 61
H. Functions of Schools and Libraries and Rural Health Care Corporations 65
I. Implementation Issues 71
V. PROCEDURAL MATTERS 83
A. Final Regulatory Flexibility Analyses 83
B. Effective Date 94
VI. ORDERING CLAUSES 97
Appendix A (Parties Filing Comments)
Appendix B (Final Rules)
Appendix C (Universal Service Worksheet)
I. INTRODUCTION
1. In the Universal Service Order released on May 8, 1997,(1) we determined that, subject to
changes in its governance, the National Exchange Carrier Association (NECA) should serve as
the temporary administrator of the universal service support mechanisms established pursuant to
section 254 of the Communications Act of 1934, as amended.(2) In this Order, we direct NECA to
create an independently functioning not-for-profit subsidiary through which it will administer
temporarily certain portions of the federal universal service support mechanisms. We conclude
that NECA's creation of an independently functioning subsidiary, in accordance with the
directives set forth below, will assure significant industry-wide representation in the
administration of the universal service support mechanisms.
2. In this Order, we also reconsider, on our own motion,(3) our determination in the Universal
Service Order that the universal service administrator should select a subcontractor to manage the
applications process for schools and libraries. In lieu of the selection of a subcontractor, we
direct that NECA create an unaffiliated, not-for-profit corporation to manage the application and
other processes relating to administering the schools and libraries program. We further direct
that NECA create another unaffiliated, not-for-profit corporation to manage specified portions of
the rural health care program. We conclude that the establishment of these corporations will
bring to the administration of the schools and libraries and rural health care programs the
necessary expertise to ensure that the programs are administered efficiently and in the best
interests of their intended beneficiaries. To ensure continuity in, and efficient administration of,
the schools and libraries and rural health care programs, we also conclude that these corporations
should continue to perform their designated functions even after the date on which the permanent
administrator is appointed. In short, they will perform the same functions for the permanent
administrator as they will for the temporary administrator. In making this determination, we
reconsider the scope of the functions that will be performed by the temporary administrator and
by the permanent administrator, which will be selected pursuant to the Federal Advisory
Committee Act (FACA).(4) Specifically, in this Order we assign to the unaffiliated corporations
all functions associated with administering the schools and libraries and rural health care
programs, except those relating to billing and collecting universal service contributions and
disbursing support. Furthermore, we assign to both NECA's independent subsidiary and the
permanent administrator, selected under FACA, responsibility for administering the universal
service support mechanisms for high cost areas and low-income consumers, as well as collection
and disbursement functions associated with the schools and libraries and rural health care
programs. We also direct NECA's independent subsidiary to create a special committee of that
subsidiary's Board of Directors with the power and authority to make binding decisions on
designated issues relating to the universal service support mechanisms for high cost areas and
low-income consumers. We further direct NECA to submit to the Commission the independent
subsidiary's and the unaffiliated corporations' articles of incorporation and bylaws for review to
ensure, prior to their incorporation, compliance with Commission rules. The unaffiliated
corporations, NECA's independent subsidiary, and the special committee shall be accountable to
the Commission for their performance of all functions relating to the administration of the
universal service support mechanisms. Thus, the Commission may take appropriate action
including, for example, directing the removal of one or more directors or recommending the
performance of an audit by an independent auditor, if the Commission finds that the independent
subsidiary is not performing its functions in accordance with Commission rules or if it is
determined that its administrative expenses are unreasonable. Finally, in this Order we establish
requirements by which the temporary and permanent administrators will calculate, and the
Commission will approve, the quarterly universal service contribution factors.
II. BACKGROUND
A. The Universal Service Proceeding
3. The proceeding culminating in our May 8, 1997 Universal Service Order began on March 8, 1996 when the Commission initiated a rulemaking(5) to reform our system of universal service support, pursuant to section 254 of the Communications Act of 1934 (the Act), as amended by the Telecommunications Act of 1996 (the 1996 Act).(6) In the 254 NPRM, the Commission sought comment on issues relating to the administration of the new universal service support mechanisms under section 254.(7) The Commission noted that the entity chosen to serve as administrator must operate in an efficient, fair, and competitively neutral manner and the Commission set forth tentative criteria for selecting the administrator.(8) The Commission further noted that the administrator would be required to process information, create and manage databases on a large scale, calculate the proper amount of each carrier's contribution, and apply eligibility criteria consistently, in order to ensure that only carriers eligible for support are compensated by the universal service support mechanisms.(9)
4. On November 8, 1996, the Federal-State Joint Board on Universal Service (Joint Board)
released a Recommended Decision(10) recommending, inter alia, that the Commission appoint a
universal service advisory committee pursuant to the Federal Advisory Committee Act
(FACA)(11) to recommend a neutral, third-party permanent administrator, selected through
competitive bidding.(12) The Joint Board recommended four criteria for selection of a permanent
administrator of the universal service support mechanisms. The chosen administrator, including
its Board of Directors, must: (1) be neutral and impartial; (2) not advocate specific positions to
the Commission in non-administration-related proceedings; (3) not be aligned or associated with
any particular industry segment; and (4) not have a direct financial interest in the support
mechanisms established by the Commission. In addition, the Joint Board recommended that the
permanent administrator also must have the ability to process large amounts of data and bill large
numbers of carriers.(13) Finally, the Joint Board recommended that "the Commission and the
advisory board require the administrator to implement the support mechanisms no later than six
months after its appointment."(14)
5. Noting that parties in the record questioned NECA's ability to appear as a neutral arbiter
among contributing carriers because of the composition of NECA's current membership and
Board of Directors, as well as its advocacy positions in several Commission proceedings, the
Joint Board declined to recommend the appointment of NECA as the permanent administrator of
the universal service support mechanisms.(15) The Joint Board did recommend, however, that the
Commission remove any regulatory barriers to NECA's rendering itself a neutral, third party and
eliminating what the Joint Board described as NECA's current appearance of bias in favor of
incumbent local exchange carriers (ILECs).(16) The Joint Board further recommended that NECA
be eligible to compete in the advisory board's process for selecting a permanent administrator if
changes to NECA's membership and governance, in fact, render NECA a neutral, third party.(17)
6. Regarding the appointment of a temporary administrator, the Joint Board recommended that
NECA be appointed the temporary administrator of the new universal service support
mechanisms in order to bring support for telecommunications services to eligible schools,
libraries, and rural health care providers as quickly as possible.(18) The Joint Board also
recommended that, prior to appointing NECA the temporary administrator, the Commission
should "permit NECA to add significant, meaningful representation" of non-ILEC interests to the
NECA Board of Directors.(19)
7. On May 8, 1997, the Commission released an order adopting, inter alia, the Joint Board's
recommendations regarding the selection of both a permanent and temporary administrator. The
Order requires the creation of a Federal Advisory Committee to recommend a permanent
universal service administrator in accordance with the Joint Board's four recommended criteria
for the selection of a permanent administrator.(20) The Commission concluded that NECA, as
currently structured, does not satisfy those criteria and, therefore, is not qualified to be the
permanent administrator. The Commission concluded, however, that if changes to its Board of
Directors or corporate structure enable it to satisfy the Joint Board's recommended criteria for the
selection of a permanent administrator, NECA would be permitted to participate in the
permanent administrator selection process. In the interest of speedy implementation of the
universal service support mechanisms, the Commission also adopted the Joint Board's
recommendation that NECA temporarily administer the universal service support mechanisms,
subject to changes in NECA's governance that would render it more representative of non-ILEC
interests. Finally, the Commission noted that the temporary administrator may not commit
universal service support mechanism resources until it is appointed by the Commission.
B. The NECA Proceeding
8. On October 18, 1996, NECA requested that the Commission modify the size and composition
of NECA's Board of Directors to reflect the interests of competitive local exchange carriers
(CLECs), interexchange carriers (IXCs), wireless carriers, and non-carriers such as schools,
libraries, rural health care providers, and states.(21) NECA proposed adding to its current
15-member Board of Directors six directors from groups that would have a substantial stake in
the new universal service support mechanisms. NECA explained that three directors would
represent different segments of the telecommunications industry such as IXCs, wireless carriers,
and CLECs, and three would represent non-carriers, such as schools, libraries, rural health care
providers, and states. NECA further stated that the new Board members would participate in
NECA's administration of the current universal service, Lifeline Assistance, and Long Term
Support (LTS) programs (i.e., programs predating the Commission's Universal Service Order), as
well as Board oversight of auditing, finance, and general corporate matters. Access tariffs and
pool revenue distribution, however, would continue to be the responsibility of the access charge
committees, consisting of current members of NECA's Board. Thus, 15 of the 21 directors
would continue to be direct representatives of ILECs or outside directors chosen by ILECs.
NECA argued that this proposal represented a reasonable step for an interim period until a
permanent administrator is chosen because it would allow broader representation on universal
service matters, while preserving the existing Board to direct NECA's other administrative
functions.(22)
9. On January 10, 1997, the Commission issued a Notice of Proposed Rulemaking and Notice of
Inquiry addressing NECA's October 18th proposal and the Joint Board's recommendation that the
Commission permit NECA to alter its governance structure.(23) The NECA NPRM sought
comment on how the Commission should amend its rules to enable NECA to reform its Board of
Directors in a manner that would enable it to become eligible to serve as the temporary
administrator of the universal service support mechanisms. The NECA NPRM tentatively
concluded that, in order for NECA to be eligible to serve as temporary administrator, NECA's
Board must become more representative of the telecommunications industry as a whole.
Accordingly, the NECA NPRM proposed to act upon the Joint Board's recommendations by
amending section 69.602 of the Commission's rules(24) to permit NECA to modify the size and
composition of its Board to make it more representative of the telecommunications industry. The
NECA NPRM also sought comment on whether other sections of Part 69 should be modified in
conjunction with the proposed changes to section 69.602. In the accompanying NECA NOI, the
Commission sought comment on what additional rule changes the Commission should make to
enable NECA to become a neutral, third party, and thus, eligible for consideration as the
permanent universal service administrator.(25)
10. In the NECA NPRM, the Commission also sought comment on whether NECA's October
18th proposal would satisfy the Joint Board's recommended criteria for a temporary
administrator, and particularly whether the proposal would assure "significant, meaningful
representation" of non-ILEC interests, given that ILEC interests would account for more than 71
percent of the Board's total composition.(26) We asked commenters to address whether any legal
limitations would preclude NECA from creating an advisory committee or, alternatively, a new
subset of directors and confining the latter's responsibilities solely to matters relating to the
administration of the universal service support mechanisms.(27) We asked commenters taking the
position that NECA's proposal does not meet the Joint Board's recommended criteria to set forth
a specific alternative that would satisfy the Joint Board's criteria.(28) Moreover, we asked
commenting parties to identify other structural changes to NECA's Board or alternatives to
NECA's proposal that would help ensure that NECA has added significant, meaningful
representation for non-ILEC interests.(29)
11. Also on January 10, 1997, NECA requested that the Commission consider a revised proposal
in lieu of NECA's October 18th proposal, based on NECA's finding that it might not be possible
to develop a satisfactory governance proposal within the context of a single administrative
organization.(30) Under the January 10th proposal, NECA would not make changes to its current
Board of Directors but would establish instead a separate subsidiary to administer the universal
service support mechanisms.(31) NECA proposed that, once the Commission appointed NECA the
temporary administrator and authorized it to commit resources to fulfill its administrative duties,
NECA would create a wholly-owned subsidiary, designated as the Universal Service
Administrative Company (USAC).(32) According to NECA, USAC would have a balanced,
representative Board based on Commission recommendations and would include some
representation from the current NECA Board.(33) Although USAC would have full control over
the administration of the new universal service support mechanisms, certain NECA personnel
would be dedicated to USAC functions on a full-time basis and other NECA employees would
perform certain functions for USAC as needed.(34) Under NECA's proposal, USAC's labor costs
would be recovered on a "chargeback" basis in accordance with the allocation procedures set
forth in NECA's cost allocation manual.(35) Thus, as we understand the January 10th proposal,
USAC's accounting structure would be a component of NECA's accounting system for all of
NECA's operations.(36) NECA also noted that USAC would compete in any competitive bidding
process to select a permanent administrator.(37)
12. In comments filed on January 27, 1997, NECA stated that it does not take any specific
positions on the size or composition of the USAC Board, except to recommend that the
Commission clearly establish, by rule or order, a reasonable size for the Board and clear criteria
and methods for selecting representatives from a cross-section of the telecommunications
industry.(38) NECA contended that including on the USAC Board representatives from the NECA
Board, who have experience with NECA's administrative operations and the complexities of
managing universal service support mechanisms, would assure operational continuity.(39) NECA
indicated that USAC Board members could be appointed by the Commission, nominated by
interested parties, or selected by NECA based on the recommendations of the Commission and
interested parties.(40)
13. In a discussion paper filed on June 23, 1997, NECA proposed that the most effective method
of administering the new universal service support mechanisms would be through a separate
subsidiary as described in NECA's January 10th proposal.(41) NECA also proposed the creation of
board committees that would have specific program responsibilities, including a committee for
the high cost and low-income programs, a committee for the schools and libraries program, and a
committee for the rural health care program.(42) As proposed by NECA, these committees would
have final decision-making authority with respect to defined aspects of program administration.
In its discussion paper, NECA indicated a preference for a single subsidiary approach as opposed
to the formation of multiple subsidiary corporations for purposes of administering the universal
service support mechanisms.(43) NECA supported a single subsidiary approach based on its belief
that a single subsidiary corporation under NECA would result in more efficient administration of
the universal service support mechanisms by avoiding duplication of functions, systems, and
resources by each company and by saving resources required to coordinate activities among
multiple companies. NECA indicated that a single NECA subsidiary could implement the
support mechanisms more quickly than multiple companies; would provide "one-stop shopping"
for support beneficiaries; would be more accountable to the Commission than multiple
companies; would result in better coordination and fewer disputes resulting from inconsistent
operational practices; and would provide for better continuity to a permanent administrator
because any groups currently responsible for temporary administration of the support
mechanisms that may become responsible for permanent administration of the support
mechanisms would have better overall knowledge of the universal service programs under a
single corporate structure.(44)
14. Fifteen parties filed comments in response to the NECA NPRM and nine parties filed
replies.(45) Because of the wide dissemination by NECA of its January 10th proposal to interested
parties,(46) the majority of commenters to CC Docket 97-21 discussed both the October 18th and
January 10th proposals.
III. COMMENTS
15. Appointment of NECA as Temporary Administrator. Commenters generally agree that
NECA's present Board of Directors is not sufficiently representative of the broad spectrum of
participants in the telecommunications industry for NECA to serve as the temporary
administrator of the new universal service support mechanisms.(47) Several parties question
whether an organization composed primarily of small ILECs can administer in a neutral manner
a program in which all telecommunications carriers have direct, and potentially conflicting,
interests.(48) At the same time, many commenters agree with the Joint Board that NECA could be
appointed temporary administrator if it adds "significant, meaningful representation" of
non-ILEC interests to its Board of Directors.(49) In comments filed in response to the
Recommended Decision, a few parties opposed the Joint Board's recommendation that NECA be
appointed temporary administrator notwithstanding the Joint Board's directive that NECA first
add significant, meaningful representation of non-ILEC interests to its Board.(50) AT&T, for
example, initially proposed alternatives to NECA,(51) but stated in subsequent comments that the
creation of a separate subsidiary by NECA, in accordance with NECA's January 10, 1997
proposal, could satisfy the Joint Board's criteria for a temporary administrator.(52) WorldCom
recommended the selection of an entity without any pecuniary or institutional interest in the
universal service funds that it will collect and disburse, and without ties to any category of
contributors or recipients.(53)
16. NECA's January 10th Proposal. The majority of commenters support adoption of NECA's
January 10th proposal and consider it an appropriate provisional measure for ensuring neutral
administration and timely implementation of the new universal service support mechanisms.(54)
Several commenters favor the approach set forth in the January 10th proposal because USAC,
through its parent company, NECA, would have access to the experience, resources, and
background necessary to implement the new support mechanisms as quickly as possible.(55)
Likewise, NECA asserts that because of its experience in administering the current universal
service programs, it will be able to "hit the ground running," thereby assuring that the programs
will be operational on schedule, despite the short implementation periods.(56)
17. NECA further contends, and commenters generally agree,(57) that NECA's January 10th
proposal would assure significant, meaningful, industry-wide representation in universal service
administration processes.(58) Through balanced representation of affected parties, NECA asserts
that USAC could take advantage of the industry expertise of the USAC Board members without
being aligned with any particular industry segment.(59) NECA maintains that a Board composed
of members with experience and expertise in telecommunications services, as well as
representation from contributing companies and beneficiaries of the universal service support
mechanisms, will provide better guidance to the administrator than a Board composed of
individuals who lack such experience and involvement.(60)
18. Several parties comment favorably upon the fact that NECA's January 10th proposal would
separate NECA's advocacy functions from its administration of the universal service support
mechanisms, while permitting NECA's ILEC members to be represented by agents that they
elect.(61) Commenters contend that establishing a wholly-owned subsidiary also avoids potential
legal issues raised by the October 18th proposal because, according to commenters, NECA may
be precluded legally from limiting the scope of its non-ILEC directors' authority to
administration of the new universal service support mechanisms and general oversight of
auditing and finance matters, as the October 18th proposal envisioned.(62) Problems associated
with limiting the scope of certain NECA Board members' authority would be avoided under the
January 10th proposal, according to these commenters, because the USAC Board's authority
would be limited to overseeing the temporary administrator functions and the corporate
governance of USAC.(63) SWBT asserts that USAC should maintain independent control of its
own day-to-day operations to avoid any potential conflict concerning fiduciary obligations of
USAC Board members.(64) BellSouth agrees with Sprint that any interested party should be
allowed to nominate a representative to the USAC Board and also contends that LEC
representation on the USAC Board should not be limited to members of the current NECA
Board.(65)
19. MCI asserts that NECA should not be appointed the temporary administrator even under
NECA's January 10th proposal.(66) MCI argues that the proposed structure of the separate
subsidiary would prevent it from administering the support mechanisms in a neutral manner
because, as a subsidiary of NECA, USAC would be under the control of the ILEC-dominated
NECA Board and all USAC employees would continue to be NECA employees.(67) MCI further
maintains that because NECA has no particular expertise in administering universal service
programs for schools, libraries, and rural health care providers, there is no significant benefit in
appointing NECA the temporary administrator.(68) MCI suggests that the functions necessary to
administer universal service are not difficult and could be performed by many other firms.(69)
MCI thus urges the Commission to reject both NECA proposals and immediately request neutral
entities to submit proposals to be the temporary administrator.(70) Additionally, in its comments
filed in response to the NECA Board NPRM, WorldCom maintained its position articulated in
prior comments that NECA should not be appointed temporary administrator.(71)
20. NECA's October 18th Proposal. Several parties, some of which also support NECA's
January 10th proposal, contend that NECA's October 18th proposal would offer meaningful and
significant representation of non-ILEC interests.(72) If the Commission adopts the October 18th
proposal, BA and NYNEX recommend that the Commission's Part 69 rules, which currently
prescribe the structure of NECA's Board, be modified to require that the NECA Board represent
the industry as a whole.(73) BA and NYNEX suggest that, rather than undertaking a rulemaking
proceeding each time NECA wishes to modify its Board to reflect industry changes, NECA
should be permitted to submit future changes to the Commission for approval under a public
interest test.(74) If, after reforming its Board, NECA ceases to administer the universal service
support mechanisms, SWBT suggests that NECA be permitted to reconstitute its Board to
represent primarily ILEC interests.(75)
21. Parties opposing the adoption of NECA's October 18th proposal maintain that it would not
permit meaningful representation of non-ILEC interests and therefore would not satisfy the Joint
Board's criteria for selecting a temporary administrator.(76) WorldCom argues that the competitive
environment created by the 1996 Act in which ILECs will soon compete outside their traditional
markets with IXCs and other entities that will contribute to and receive universal service support
requires appointment of an administrator that is even-handed in both appearance and fact.(77)
WorldCom contends that NECA's lack of neutrality and independence was highlighted when
NECA, after nominating itself to be temporary administrator, actively participated in a
policymaking proceeding in which NECA recommended the adoption of specific policy
proposals, such as maintenance of the existing universal service programs and use of a
revenue-based payment methodology.(78)
22. Several commenters cite potential problems associated with NECA's October 18th proposal.
For example, a few commenters suggest that NECA legally would be precluded from limiting the
scope of the six non-ILEC directors' authority to administration of the new universal service
support mechanisms and general Board oversight of auditing and finance matters.(79) Similarly,
RTC and USTA note that because corporate law does not recognize the concept of a limited duty
director, all directors on NECA's Board ultimately would share responsibility to NECA's
members for all Board functions, including responsibility for proper management of the tariff
and access charge pools.(80) Ameritech and PCIA contend that because NECA's membership
would continue to consist solely of ILECs, non-ILEC and non-carrier directors may be
confronted with conflicts involving their fiduciary duties to NECA members.(81) SWBT further
notes that distinguishing between a tariff and pooling matter or a matter of general corporate,
financial, or employee governance may be administratively complicated.(82)
23. Other Proposals. Commenters offer general proposals for ensuring NECA's neutrality as
well as specific proposals to modify NECA's October 18th and January 10th proposals.(83)
Several commenters state that a balanced Board should include a cross-section of providers and
beneficiaries of supported services and that ILEC directors should not constitute a majority.(84)
ALA asserts that NECA should be required to restructure its Board so that one-third of its
members represent consumers, libraries, and schools, and one-third represent non-ILEC industry
members.(85) AT&T and Sprint contend that achieving balanced representation requires a
21-member board, although each party would define the board's composition differently.(86) If
NECA is appointed the temporary administrator, MCI asks that NECA be barred from
advocating positions on universal service issues in any regulatory proceeding.(87) MCI also argues
that, because the Commission previously has been forced to conduct audits of NECA, the
Commission should require NECA to initiate an independent audit of the temporary
administration of the universal service support mechanisms and pay for the audit with its own
funds.(88)
24. Arguing that the selection of a temporary administrator should be analyzed in the context of
the criteria for selecting a permanent administrator, Ameritech questions whether the
appointment of directors with industry or beneficiary involvement in the universal service
support mechanisms is necessary to promote the Commission's goals of cost-efficient and neutral
administration of universal service support.(89) Although it supports NECA's appointment as
temporary administrator, Ameritech contends that the Commission should use the experience it
gains during this interim period to evaluate whether the permanent universal service
administrator need have on its board of directors any representation from the industry or
beneficiaries of the fund.(90)
IV. DISCUSSION
A. Overview
25. In this Order, we direct NECA to create an independently functioning, not-for-profit subsidiary, to be designated the Universal Service Administrative Company (USAC) that will administer temporarily the universal service support mechanisms for high cost areas and low-income consumers, as well as perform billing and collection functions associated with the universal service support mechanisms for schools and libraries and rural health care providers. We require that USAC's Board of Directors, which will be representative of both contributors to and beneficiaries of the universal service support mechanisms, consist of 17 members. Following review of the nominations submitted to the Commission by interested industry and non-industry groups, the Chairman of the Federal Communications Commission will select the members of the USAC Board. We further direct that the bylaws adopted by the USAC Board provide for the creation of a High Cost and Low Income Committee with the power and authority to bind the USAC Board on specified matters relating to the administration of the support mechanisms for high cost areas and low-income consumers.
26. We also reconsider, on our own motion,(91) our determination in the Universal Service Order
that a subcontractor should manage the application process for schools and libraries.(92) We
instead direct that, as soon as possible, NECA create two unaffiliated, not-for-profit corporations,
to be designated, for the purposes of this Order, the Schools and Libraries Corporation and Rural
Health Care Corporation (collectively referred to as the Corporations), to administer portions of
the schools and libraries and rural health care programs. The establishment of the Corporations
will bring to the administration of the schools and libraries and rural health care programs
valuable expertise that is needed to ensure that the schools and libraries and rural health care
programs are administered efficiently and in the best interests of their intended beneficiaries. We
also conclude that the Corporations should continue to perform their designated functions even
after the date on which the permanent administrator is appointed. In making this determination,
we reconsider the scope of the functions that will be performed by the temporary administrator
and by the permanent administrator, which will be selected after recommendation by a federal
advisory committee. Finally, in this Order we establish requirements that will govern the
administrator or temporary administrator's calculation, and the Commission's approval of the
quarterly universal service contribution factors.
B. Appointment of NECA as Temporary Administrator
27. Appointment of NECA as Temporary Administrator. In the Universal Service Order, we
adopted the Joint Board's recommendation to appoint NECA the temporary administrator of the
universal service support mechanisms, subject to the condition that NECA make certain changes
to its governance that would make it more representative of non-ILEC interests.(93) We adopted
this recommendation in the interest of speedy implementation of the universal service support
mechanisms.(94) Because appointment of the permanent administrator based on the
recommendations to the Commission by a Federal Advisory Committee will take time (possibly
up to two years before the permanent administrator is fully operational),(95) our appointment of a
temporary administrator is critical to ensuring timely implementation of the new universal
service support mechanisms.
28. Our decision to appoint NECA the temporary administrator, subject to the guidelines set forth below, is not changed by MCI's suggestion that we solicit proposals from other "neutral" entities interested in serving as temporary administrator.(96) MCI reasons that NECA has no particular expertise in administering universal service programs for schools, libraries, and rural health care providers and therefore offers no significant benefit over other potential candidates.(97) Central to our determination to appoint NECA the temporary administrator, and overlooked by MCI's argument, however, is the Joint Board's recommendation that NECA continue to administer the existing high cost and low-income support mechanisms until the permanent administrator is prepared to implement the new high cost and low-income support mechanisms.(98) We conclude that NECA's substantial experience in administering the existing high cost and low-income support mechanisms provides a clear benefit in terms of assuring the operational continuity of these programs. Additionally, we conclude that MCI's concern that NECA lacks experience in administering programs for schools, libraries, and rural health care providers is addressed by the creation of the Schools and Libraries and Rural Health Care Corporations, which will manage significant portions of those programs.(99) We anticipate that these Corporations will be managed and staffed by individuals with substantial expertise in education, rural health care, and telecommunications issues.(100)
29. We are unpersuaded by MCI's additional assertion that USAC will not be impartial because
the USAC Board will be dominated by NECA's Board and because USAC employees will
continue to be NECA employees.(101) USAC's Board will be comprised of diverse participants
representing a wide variety of industry and beneficiary interests and, therefore can be expected to
ensure that USAC will be operated in a competitively neutral and unbiased manner.(102)
Furthermore, it is within the authority of the USAC Board to limit the discretion of USAC's
operations personnel as the USAC Board deems appropriate.(103)
30. Adoption of the January 10th Proposal. We conclude that, as modified below, NECA's
January 10th proposal to establish a subsidiary with a separate board of directors will satisfy the
condition established in the Universal Service Order that NECA must comply with the Joint
Board's directive to provide "significant, meaningful representation" for non-ILEC interests in
the temporary administration of the new universal service support mechanisms.(104) Specifically,
we agree with the majority of commenters that balanced participation on the USAC Board by a
wide range of industry interests as well as various beneficiaries of the support mechanisms will
assure significant, meaningful representation of non-ILEC interests.(105) We also agree with MCI
that there should be a separation of NECA's advocacy activities from the administration of the
universal service support mechanisms. Therefore, we direct NECA to establish USAC in such a
way that USAC will be permitted to advocate positions before the Commission and its staff only
on administrative matters relating to the universal service support mechanisms. We conclude
that this restriction on USAC's advocacy activities will enhance the likelihood that the support
mechanisms will be administered in a competitively neutral manner. We further conclude that,
until January 1, 1998, NECA will continue to administer the current universal service, Lifeline
Assistance, and LTS programs. USAC shall prepare for and administer the revised low-income
and high cost programs.(106) We therefore direct NECA to establish USAC, in accordance with
the January 10 proposal as modified by the specific requirements of this Order, to administer
temporarily the universal service support mechanisms for high cost areas and low-income
consumers, as well as to perform certain designated functions pertaining to the universal service
support mechanisms for schools and libraries and rural health care providers.(107) We direct that
USAC be incorporated under the laws of Delaware, as an independent, not-for-profit subsidiary
corporation of NECA. We further direct NECA to submit to the Commission for approval
proposed articles of incorporation, bylaws, and any documents necessary to incorporate USAC,
by August 1, 1997, in order to ensure prior to USAC's incorporation that all requirements of this
Order have been satisfied. The Commission will approve or modify the proposed documents in a
Public Notice.
31. The October 18th Proposal and Related Proposals. We conclude that expanding NECA's
current Board, as NECA's October 18, 1996 proposal suggests, would not achieve the Joint
Board's goal of ensuring significant and meaningful representation of non-ILEC interests.
Despite the proposed addition of six non-ILEC directors, the 15 directors elected by NECA's
ILEC membership would continue to constitute more than two-thirds of NECA's Board. We
agree with NCTA and PCIA that because NECA's Board would continue to be controlled by
ILEC interests, the minority non-ILEC directors would lack the voting strength to affect the
Board's decisionmaking.(108) Moreover, because of the wide range of industry contributors and
beneficiaries as well as the number of non-industry beneficiaries that will be affected by the new
support mechanisms, we conclude that the addition of six non-ILEC directors to NECA's Board
is insufficient to guarantee meaningful representation of this broad spectrum of potential
participants. We also share the concern of commenters that suggest that legal limitations may
preclude NECA from confining the authority of the newly added non-ILEC directors to matters
relating solely to the administration of the universal service support mechanisms.(109) The
alternative, permitting the newly added directors to participate in matters relating to NECA's
management of the access tariff and pool revenue distribution processes in addition to NECA's
administration of the support mechanisms, raises equally troubling questions concerning the
scope and nature of the duty owed by non-ILEC and non-carrier directors to NECA's
membership on matters unrelated to administering the universal service support mechanisms.
Thus, we decline to adopt NECA's October 18th proposal.
32. For similar reasons, we decline to adopt proposed modifications to NECA's October 18th
proposal that would expand NECA's current Board.(110) For the reasons stated above, and as
recognized by NECA, we conclude that it is unlikely that a single organization can achieve the
goals of neutral administration and balanced industry-wide representation in matters relating to
administering the universal service support mechanisms, while at the same time ensuring diligent
representation of ILEC interests in access tariff and pooling matters.(111)
C. USAC Board of Directors
33. Size and Composition of USAC Board. We direct NECA to establish the USAC Board with
17 directors that will represent a cross-section of industry and beneficiary interests.(112) The
USAC Board shall be comprised of: three directors representing ILECs; two directors
representing IXCs; one director representing commercial mobile radio service (CMRS)
providers, which includes cellular, Personal Communications Services (PCS), paging, and
Specialized Mobile Radio (SMR) companies; one director representing CLECs; one director
representing cable operators; one director representing information service providers; three
directors representing eligible schools;(113) one director representing eligible libraries;(114) one
director representing eligible rural health care providers;(115) one director representing
low-income consumers; one director representing state telecommunications regulators; and one
director representing state consumer advocates. The directors representing ILECs, IXCs, CMRS
providers, CLECs, low-income consumers, state consumer advocates, and state
telecommunications regulators also will serve on the High Cost and Low Income Committee of
the USAC Board, as described in section IV.E below.
34. Our objective is to enable USAC's Board to achieve a balance of broad industry and
beneficiary representation and administrative efficiency so that the Board can implement the new
support mechanisms in a neutral and efficient manner. We conclude that the Board must have at
least 17 members, as delineated above, to assure balanced representation of both industry and
beneficiary interests. The Board should not be so large, however, that it is unable to give USAC
the prompt and effective guidance USAC will need as it undertakes its new responsibilities.
35. We conclude that the allocation of three positions for ILEC interests is necessary in order to
maintain a balance of competing interests because of the large, non-ILEC majority among the
participants. The group of three ILEC directors will consist of one director representing the
BOCs and GTE, one director representing other ILECs having annual operating revenues in
excess of $40 million, and one director representing small ILECs having annual operating
revenues of $40 million or less to ensure fair representation of the diversity of ILEC interests.
We agree with BellSouth that ILEC representation on the USAC Board should not be limited to
members of the current NECA Board. Rather, we conclude that any individual, including a
current member of NECA's Board of Directors, who is nominated and appointed in accordance
with the procedures set forth below, should be entitled to serve on the USAC Board. Although
we agree with AT&T that IXCs will make a substantial percentage of the universal service
support contribution, we cannot permit IXCs or any other industry group to dominate the
administration of the support mechanisms. Thus, we allocate two seats on the USAC Board to
representatives of IXCs. Of the two IXC directors, one director will represent IXCs with more
than $3 billion in annual operating revenues, and one director will represent IXCs with annual
operating revenues of $3 billion or less. Because we expect that contributions to the support
mechanisms by CMRS providers and CLECs will be smaller than contributions by IXCs or
LECs, we allocate one seat each on the Board to representatives of CMRS providers and CLECs.
Because discounts for information and advanced services will be given to schools and libraries,
we allocate one seat each on the Board to a representative of cable operators and information
service providers.
36. We conclude that allocating three positions to schools representatives and one position to a
libraries representative sufficiently represents the interests of schools and libraries, which will
receive services at discounts covered by approximately $2.25 billion per year in universal service
support.(116) We further conclude that one director representing rural health care providers will be
sufficient based on the size of the funding mechanism for rural health care providers, which is
capped at $400 million.(117) We conclude that one director will represent low-income
beneficiaries' concerns because of the explicit reference to low-income individuals in section
254(b)(3) of the Act(118) and because of the newly expanded low-income programs.(119) We
include a representative of consumer interests because a major goal of universal service is that
"[q]uality services should be available at just, reasonable, and affordable rates" to all
Americans.(120) We also include a representative of state telecommunications regulators in light of
the critical role that will be performed by the states in ensuring the effective implementation of
the universal service support mechanisms.
37. We conclude that the establishment of a 17-member Board, as delineated above, will assure
both fair representation of the diverse participants and competitively neutral administration of the
universal service support mechanisms. To achieve a balanced board that is not so large that it is
unable to provide USAC prompt and effective guidance, we limit Board membership to
representatives of telecommunications carriers that, pursuant to section 254, are required to
contribute to the support mechanisms, entities or persons that benefit from universal service
support mechanisms, and state telecommunications regulators, who are vital to the effective
implementation of the new universal service support mechanisms. In this way, parties directly
affected by the support mechanisms and with an important role in their implementation will have
a role in their administration.
38. Selection and Appointment of USAC Board Members. Members of the industry or
non-industry groups that will be represented on the Board are directed to submit their nominees
selected by consensus for USAC directors to the Chairman of the Federal Communications
Commission(121) within 14 calendar days of the publication of this Order in the Federal Register.
In order for us to be able to confirm the identity and credentials of the board member nominees,
each nomination should be accompanied by professional and biographical information, such as
the nominee's resume or professional biography. Only members of the industry or non-industry
groups that a Board member will represent may submit a nomination for that position (e.g., only
CMRS providers may submit nominations for the CMRS position on the Board and only IXCs
with more than $3 billion in annual operating revenues may submit nominations for the IXC
Board member who will represent IXCs of that size). In order to minimize controversy
surrounding the selection and appointment of Board members and to expedite the appointment
process, we strongly urge members of the industry and other groups represented on the Board
(e.g., IXCs, CMRS providers, schools) to nominate, by consensus, a candidate for each position
on the Board who possesses substantial experience in, and knowledge of, telecommunications
issues.
39. The Chairman of the Federal Communications Commission will review the nominations
submitted to the Commission by industry and non-industry groups and select the members of the
USAC Board of Directors.(122) Because we conclude that each group to be represented on the
USAC Board is best suited to nominate a qualified individual or individuals to represent that
group's interests, we reject parties' recommendation that the Commission, in the first instance,
select all of the USAC Board members.(123) If a group fails to reach consensus on a candidate to
serve on the USAC Board, however, and instead submits the names of more than one nominee
for a single Board member position, the Chairman of the Federal Communications Commission
will, in the interest of establishing USAC as quickly as possible, select an individual or
individuals who will serve on the USAC Board. Similarly, if an industry or beneficiary group
fails to submit even a single nomination for a USAC Board member position, the Chairman of
the Federal Communications Commission will select an individual from the appropriate industry
or non-industry group to serve on the USAC Board for the duration of the board member's term.
We conclude that delegating to the Chairman of the Federal Communications Commission the
authority to select USAC Board members will aid in establishing the full Board as quickly as
possible.
40. We direct that, within 14 calendar days of the Chairman's selection of USAC Board
members, all USAC Board members be appointed to the USAC Board, and the USAC Board
hold its first meeting. Members of the USAC Board will be appointed for two-year terms.
Board members may be re-appointed for subsequent terms pursuant to the initial nomination and
appointment process described above. In the event that a Board member vacates his or her seat
prior to the completion of his or her term, USAC will notify the Chief, Common Carrier Bureau
(Bureau) of such vacancy and a successor will be chosen pursuant to the initial nomination and
appointment process described above.
D. Functions of USAC
41. In General. In connection with the temporary administration of the universal service support
mechanisms for schools and libraries and rural health care providers, USAC(124) will be directly
responsible for billing contributors, collecting contributions to the universal service support
mechanisms, and disbursing universal service support funds. USAC also will be responsible for
administering the universal service support mechanisms for high cost areas and low-income
consumers. In addition, as discussed below, the High Cost and Low Income Committee of the
USAC Board will be responsible for implementing and overseeing designated aspects of the
support mechanisms for high cost areas and low-income consumers.(125) USAC, including
members of the High Cost and Low Income Committee, will be directly accountable to the
Commission for the performance of their respective responsiblities. Thus, the Commission may
take appropriate action including, for example, directing the removal of one or more directors or
recommending the performance of an audit by an independent auditor, if the Commission finds
that USAC or the High Cost and Low Income Committee is not performing its functions in
accordance with Commission rules or if it is determined that USAC's administrative expenses are
unreasonable.
42. Billing and Collection. The billing and collection process, for which USAC will be solely
responsible, involves several steps: (1) collection of information regarding contributing entities'
end-user telecommunications revenues; (2) calculation of quarterly universal service contribution
factors; (3) calculation of individual entities' contributions; (4) billing of contributors; and (5)
receipt of universal service contributions. USAC will perform these functions for all of the
universal service support programs (i.e., high cost, low-income, schools and libraries, and rural
health care providers).
43. For purposes of collecting information regarding contributing entities' end-user
telecommunications revenues, USAC will distribute, receive, and process the Universal Service
Worksheet (Worksheet), which directs each contributing carrier or entity to provide identification
information and information regarding end-user telecommunications revenues on a semi-annual
basis. A draft copy of the Worksheet appears in Appendix C hereto. Following receipt of the
Worksheets, USAC will calculate the total of all of contributing entities' interstate, intrastate, and
international end-user telecommunications revenues. This sum will represent the total universal
service contribution base and will be used to calculate the quarterly contribution factors.
44. In the Universal Service Order, the Commission directed the universal service administrator
to collect $100 million per month for the first three months of 1998 and to adjust future
contribution assessments quarterly based on its evaluation of school and library demand for
funds, within the limits of the spending caps established in the Universal Service Order.(126) The
Commission directed the administrator to report to the Commission on a quarterly basis, on both
the total amount of payments made to entities providing services to schools, libraries, and library
consortia to finance universal service support discounts, and its determination regarding
contribution assessments for the next quarter.(127) Similarly, the Commission concluded that
funds for assistance to health care providers should be collected on an as-needed basis in order to
meet anticipated actual expenditures over time.(128) Therefore, the Commission directed the
administrator to collect $100 million for the first three months of 1998 and to adjust future
contribution assessments quarterly based on its evaluation of health care provider demand for
funds, within the limits of the spending cap established in the Universal Service Order.(129) We
instructed the administrator to report to the Commission, on a quarterly basis, both the total
amount of payments made to entities providing services to health care providers to finance
universal service support and its determination regarding contribution assessments for the next
quarter.(130) These obligations will apply to USAC to the extent described below.
45. Consistent with our determinations in the Universal Service Order, we conclude that during
each funding year, there will be four quarterly sets of universal service contribution factors.(131)
Universal service contribution factors shall be based on the ratio of quarterly projected costs of
the support mechanisms, including administrative expenses, to the applicable revenue base.
USAC will adjust the contribution factors for each quarter based on quarterly demand for
services and administrative costs, subject to any funding caps established in the Universal
Service Order.
46. Based on historic demand,(132) the High Cost and Low Income Committee will determine
quarterly projected demand for support for the high cost and low-income programs and submit
those projections, as well as the underlying data used to calculate the projections, to the
Commission for review at least 60 days before the start of each quarter. Once these figures are
approved by the Commission,(133) USAC shall use these projections to calculate the interstate and
international end-user telecommunications revenues contribution factor. Similarly, the Schools
and Libraries and Rural Health Care Corporations shall submit all quarterly projections of
demand for their respective programs, including the underlying data used to calculate the
projections, to the Commission for review at least 60 days before the start of each quarter.(134)
Once these figures are approved by the Commission, USAC shall use these projections to
calculate the quarterly interstate, intrastate, and international end-user telecommunications
revenues contribution factor.
47. At least 60 days before the start of each quarter, USAC also will project its administrative
costs and submit those projected costs to the Commission for review for reasonableness. USAC
shall not allocate all of its administrative costs to the high cost and low-income programs'
quarterly cost projections. USAC's costs that can be directly attributed to the schools and
libraries or rural health care programs should be identified so that they can be included in the
projected administrative expenses of the relevant programs. USAC's joint and common costs
associated with billing and collection of contributions or disbursement of funds also should be
identified. One-fourth of USAC's joint and common costs should be included in the projected
administrative expenses of the high cost, low-income, schools and libraries, and rural health care
programs, respectively. Once these figures are approved by the Commission,(135) USAC shall use
the projections of its costs to administer the high cost and low-income programs along with the
approved High Cost and Low Income Committee's projections of demand to calculate the
interstate and international end-user telecommunications revenues contribution factor. Similarly,
at least 60 days before the start of each quarter, the Schools and Libraries and Rural Health Care
Corporations will project their quarterly administrative costs for the respective Corporations and
submit those projected costs to the Commission for review.(136) Once these figures are approved
by the Commission, USAC shall use these projections, USAC's projected administrative costs
allocated to the schools and libraries and to rural health care programs, and the Corporations'
approved projections of demand to calculate the quarterly interstate, intrastate, and international
end-user telecommunications revenues contribution factor for the schools and libraries and rural
health care support programs. In addition to the actual projections of administrative expenses,
USAC and the Corporations must submit to the Commission and the Common Carrier Bureau
the underlying data used to calculate their projections. By receiving USAC's and the
Corporations' projections of administrative expenses and the data supporting those projections,
the Commission will be able to determine whether USAC's and the Corporations' administrative
expenses are reasonable and take appropriate action if it is determined that their projected
expenses are unreasonable. In addition, USAC will submit the latest total revenue base
information that it has collected from the Worksheets to the Commission at least 60 days before
the start of each quarter.
48. USAC must obtain Commission approval of all projections of demand and administrative
expenses before using them to calculate the contribution factors and before applying the factors
to calculate individual contributions. The quarterly projections of demand and administrative
expenses, total revenue base information submitted by USAC, the Committee, and the
Corporations, and the proposed quarterly contribution factors will be announced by the
Commission in a Public Notice and will be made available on the Commission's website. If the
Commission takes no action within 14 days of the date of the Public Notice announcing the
projections of demand and administrative expenses and the contribution factors, then the
projections and contribution factors will be deemed approved by the Commission. The
Commission reserves the right to set projections of demand or administrative expenses at
amounts that the Commission determines will serve the public interest at any time within the
14-day period following release of the Commission's Public Notice.
49. After the Commission approves the projections of demand by the Schools and Libraries and Rural Health Care Corporations and the High Cost and Low Income Committee and the projected administrative expenses of the Schools and Libraries and Rural Health Care Corporations and USAC, USAC will calculate and apply the quarterly contribution factors to determine each entity's contribution and bill and collect contributions from contributors. To calculate an individual entity's quarterly contribution, USAC will multiply the entity's universal service contribution base (i.e., its interstate, intrastate, and international end-user telecommunications revenues or its interstate and international end-user telecommunications revenues) by the relevant universal service contribution factor. USAC then will bill each contributor for the amount of its contribution. Contributors must remit all contributions to USAC by the contribution due date. USAC will file with the Commission and the Bureau periodic reports regarding the status of contributors' payments and failure to make payments.
50. If, in any quarter, contributions exceed universal service support payments and
administrative costs, contributions for the following quarter will be reduced by an amount that
takes into account the unused funds from the previous quarter. Similar to our rules governing
NECA's administration of the TRS fund, if contributions in one quarter are inadequate to meet
demand, USAC may request authority from the Commission to borrow funds commercially
subject to any spending or collection caps, with such debt secured by future universal service
contributions.(137) In such event, contributions for subsequent quarters will be increased by an
amount to cover the added costs associated with borrowing funds.
51. Disbursements. In disbursing universal service support in connection with the support
mechanisms for high cost areas and low-income consumers, USAC will review and process data
submitted by service providers and disburse payments to eligible service providers, as directed
by the High Cost and Low Income Committee. In disbursing universal service support in
connection with the support mechanisms for schools, libraries, and rural health care providers,
USAC will be directed by the Schools and Libraries and Rural Health Care Corporations to
disburse payments to service providers. Eligible schools, libraries, and rural health care
providers will be instructed to provide to USAC and the Schools and Libraries Corporation or
Rural Health Care Corporation copies of a form designating the services provided to the school,
library or health care provider and the support amount due to the service provider. We direct the
Schools and Libraries and Rural Health Care Corporations to authorize USAC to disburse the
appropriate payment amounts as quickly as possible, but no later than 20 days following receipt
of the forms. We direct USAC to distribute universal service support to eligible service
providers as quickly as possible, but no later than 20 days following receipt by USAC of the
Corporations' authorization to disburse funds under the schools, libraries and rural health care
programs.
E. Creation and Functions of High Cost and Low Income Committee
52. Consistent with Delaware law, we direct the USAC Board to adopt bylaws providing for the
creation of a special committee of its Board to be designated the High Cost and Low Income
Committee, which will have the power and authority to bind the USAC Board on issues relating
specifically to the universal service support mechanisms for high cost areas and low-income
consumers. The Universal Service Order significantly reformed these programs to make them
consistent with the mandates of the Act, including making universal service support available to
all eligible telecommunications carriers rather than solely to ILECs. In light of the substantial
modifications that have been made to the high cost and low-income programs, we conclude that
the creation and operation of the Committee are necessary to ensure the successful
implementation of and transition to the new high cost and low-income programs. Because, in
contrast to the new schools, libraries and rural health care programs, some form of high cost and
low-income support mechanisms has been in place for several years, we do not find that creation
of an unaffiliated corporation for the high cost and low-income programs is necessary at this
time.
53. Our decision to employ a committee rather than a separate corporation for the high cost and
low-income programs is not intended to suggest that these programs are any more -- or any less
-- important than those for schools and libraries and for rural health care. At a later date, we may
well conclude that the same structure is appropriate for each of the programs contemplated by
section 254. But it is in the area of section 254(h) that we are establishing a completely new
universal service program, as to which NECA has no prior expertise and for which the necessary
processes must be operational by January 1, 1998. The changes to the high cost and low-income
programs pose fewer new administrative challenges than the new schools and libraries and rural
health care programs. Furthermore, the most far-reaching, significant changes to the high cost
support program will not be implemented until January 1, 1999. Thus, the differing treatment
given here to schools, libraries, and health care, on the one hand, and to low-income and
high-cost support, on the other, is possibly temporary and in any event fully justified by our
desire that the former programs be launched with speed, independence, efficiency, and
accountability.
54. The Committee will consist of 10 USAC Board members, including seven service provider
representatives (i.e., the three representatives of ILECs, two representatives of IXCs, one
representative of CMRS providers, and one representative of CLECs) and the low-income, state
consumer advocate, and state telecommunications regulator representatives described above. We
conclude that the creation of a committee comprised of Board members with expertise on the
issues associated with the support mechanisms for high cost areas and low-income consumers
will facilitate efficient and responsive decision making on these issues. We conclude that the
cable operator, information service provider, schools, libraries, and rural health care
representatives should not serve on the Committee because we anticipate that these
representatives will have relatively less interest and expertise in matters affecting the
administration of the high cost and low-income support mechanisms. These board members do
not represent entities that are eligible to receive universal service support from the high cost and
low-income universal service support mechanisms and that directly benefit from these
programs.(138) In addition, including on the Committee only those USAC Board members with
expertise in issues relating to the universal service support mechanisms for high cost areas and
low-income consumers will relieve the remaining USAC Board members of the responsibility to
make decisions concerning issues that may be outside the scope of their knowledge and that do
not directly affect their constituent interests. This also will allow the members to focus on the
issues that more directly impact their constituencies.
55. The High Cost and Low Income Committee will have the power and authority to make
binding decisions on issues related to the administration of the high cost and low-income support
mechanisms, as specifically delineated in USAC's bylaws, except on issues related to USAC's
billing, collection, and disbursement functions discussed above. For example, the Committee
will have binding authority to make decisions related to how USAC projects demand for the high
cost and low-income programs, any forms needed for the programs, and processing of such
forms. The Committee also will have binding authority to set the amounts of high cost and
low-income support that USAC will disburse to eligible telecommunications carriers.
56. Based on the authority granted to the administrator under Commission universal service
rules to audit contributors and carriers that report data to the administrator,(139) we conclude that
the Committee should have the authority to recommend the performance of such audits of
telecommunications carriers receiving universal service support, when its members find it
necessary to do so. We conclude that the Committee, the majority of which will represent
service providers, likely will recognize when there is the need for an audit of such entities and
how such an audit can be structured in order to obtain the relevant information in an efficient
manner. We note that the Commission independently may direct the performance of audits of
telecommunications carriers receiving high cost or low-income universal service support. In the
event that a majority of the members of the Committee is unable to reach a decision, the
Chairman of the Committee is authorized to cast an additional vote to resolve the deadlock.
F. Creation of Schools and Libraries and Rural Health Care Corporations
57. As noted above, we reconsider, on our own motion, our decision to require the administrator
to select a subcontractor to manage the application process for eligible schools and libraries and
instead direct NECA to incorporate two not-for-profit, unaffiliated corporations that will be
responsible for administering the schools and libraries and rural health care programs, except
with regard to those matters directly related to billing, collection, and disbursement of funds.(140)
Specifically, we conclude that the structure and carefully delineated responsibilities of the
Corporations, as set forth herein, will provide for greater accountability and more efficient
administration of the schools and libraries and rural health care programs than would the
approach adopted earlier because a subcontractor, unlike the Corporations, would not be directly
accountable to the Commission. Accordingly, as soon as possible following release of this
Order, NECA shall incorporate the Corporations as unaffiliated, not-for-profit corporations under
the laws of Delaware. The Corporations shall be designated the Schools and Libraries
Corporation and Rural Health Care Corporation. NECA initially shall establish the Schools and
Libraries and Rural Health Care Corporations and then take such steps as are necessary and
appropriate under Delaware and federal law to make the Corporations independent of, and
unaffiliated with, NECA and USAC. We direct NECA to submit to the Commission for
approval the proposed articles of incorporation, bylaws, and any documents necessary to
incorporate the Corporations, by August 1, 1997, in order to permit us to determine prior to
NECA's establishing the Corporations whether the requirements of this Order have been
satisfied.
58. We conclude that the creation and operation of the Corporations are critical to the successful
implementation of the schools and libraries and rural health care support mechanisms.(141) The
schools and libraries and rural health care support mechanisms are, as MCI points out,(142) new
programs involving new categories, and potentially large numbers, of participants and
beneficiaries. Because of the complexity and unique issues related to the schools and libraries
and rural health care provider support mechanisms, in addition to the significance of these
programs under the 1996 Act, we conclude that decisions concerning their implementation may
require special expertise. Not only is such expertise outside the competence of NECA's Board
and existing staff, as MCI asserts,(143) but we conclude that it is also outside the competence of
the USAC Board. We conclude that establishing separate corporations to administer the schools
and libraries and rural health care programs, as set forth in section IV.G below, will help ensure
that these programs are administered by individuals with expertise and, of equal importance, with
a direct stake in the success of the programs.
59. To ensure continuity in, and efficient administration of, the schools and libraries and rural
health care programs, we conclude that the Corporations should continue to perform their
designated functions even after the date on which the permanent administrator is appointed. In
making this determination, we reconsider the scope of the functions that will be performed by the
temporary administrator and by the permanent administrator, which will be selected pursuant to
the FACA. Specifically, we provide that both USAC and, subsequently, the permanent
administrator will share responsibility with the Corporations for administering the schools and
libraries and rural health care programs as detailed in sections IV.D and IV.H herein. As
reflected in those sections, we assign to the Corporations responsibility for administering
significant portions of the schools and libraries and rural health care programs, respectively, and
assign to both USAC and the permanent administrator responsibility for collection and
disbursement functions associated with the schools and libraries and rural health care programs.
We conclude that it is critical to the success of the schools and libraries and rural health care
programs and, specifically, to the ability of the Corporations to attract and develop qualified
personnel, that significant portions of the schools and libraries and rural health care programs be
implemented by entities that will have an ongoing role in the administration of those programs,
notwithstanding the identity of the permanent administrator. Moreover, we conclude that it
would be disruptive and wasteful of the resources invested in the creation of the Corporations
and in their start-up operations if we were to dissolve them upon the appointment of a permanent
administrator.
60. To the extent that we are modifying the scope of the functions to be performed by the
temporary and permanent administrators in connection with the administration of the schools and
libraries and rural health care programs in a manner that differs from the scope defined in our
Universal Service Order, we also modify our charge to the federal advisory committee that will
be recommending to the Commission a permanent administrator. Its task will now be to identify
and recommend as permanent administrator the candidate that is best suited to perform the
functions that we have set out in section IV.D above. As a condition of the appointment of a
permanent administrator, we also require that the entity selected as the permanent administrator
take whatever steps as are necessary or ordered by the Commission to maintain the relationship
and division of responsibilities with the Corporations as described in section IV of this Order.
G. Boards of Directors of Schools and Libraries and Rural Health Care Corporations
61. The Board of Directors of the Schools and Libraries Corporation will consist of seven
members, including three schools representatives, one libraries representative, one service
provider representative, one independent director, and the CEO of the corporation. The three
directors representing schools and one director representing libraries will be the same directors as
those representing schools and libraries on the USAC Board. The Chairman of the Federal
Communications Commission will select, simultaneously with selection of the USAC Board
members, an individual not affiliated with schools, libraries, or service providers to serve as an
independent director of the Schools and Libraries Corporation Board.(144) The USAC Board will
select the service provider representative who will serve on the Schools and Libraries
Corporation Board from among the service provider representatives on the USAC Board within
seven calendar days of the USAC Board's first meeting. Once the service provider representative
has been appointed to the Schools and Libraries Corporation Board, those six Board members
(including the independent director and the schools and libraries representatives) will submit a
CEO candidate to the Chairman for approval. The chosen CEO also will serve on the Board of
the Schools and Libraries Corporation. We note that, unlike the other directors on the Schools
and Libraries Corporation's Board, the independent director and CEO will not serve on the
USAC Board.
62. The Board of Directors of the Rural Health Care Corporation will consist of five members,
including two rural health care representatives, one service provider representative, one
independent director, and a CEO. One of the rural health care provider representatives also will
be the director representing rural health care providers on the USAC Board. In a forthcoming
public notice soliciting nominations for the USAC Board of Directors, interested parties also will
be instructed to nominate a second rural health care provider representative to serve only on the
Board of Directors of the Rural Health Care Corporation. The Chairman of the Federal
Communications Commission will select the second representative of rural health care providers
who will serve only on the Board of the Rural Health Care Corporation simultaneously with the
selection of the members of the USAC Board. The Chairman of the Federal Communications
Commission also will select, simultaneously with the selection of the USAC Board members, an
individual not affiliated with rural health care providers or service providers to serve as an
independent director of the Rural Health Care Corporation Board.(145) The USAC Board will
select a service provider representative to serve on the Rural Health Care Corporation's Board
from among the service provider representatives on the USAC Board within seven calendar days
of the USAC Board's first meeting. Once the service provider representative has been appointed
to the Rural Health Care Corporation Board, the four Board members (including the independent
director and the rural health care provider representatives) will submit a CEO candidate to the
Chairman for approval. The chosen CEO also will serve on the Board of the Rural Health Care
Corporation. We note that the independent director, CEO, and one rural health care provider
representative will not serve on the USAC Board.
63. We conclude that, with the exceptions discussed above, the Corporations' directors
representing schools, libraries, health care providers, and telecommunications service providers
should be the same directors as those on the USAC Board representing schools, libraries, rural
health care providers, and telecommunications service providers. We reach this conclusion
based on our expectation that the Corporations' Board members will be required to work closely
with USAC operations staff because of the shared responsibility of USAC and the Corporations
for administering the schools and libraries and rural health care programs. We also conclude that
including a service provider representative on each of the Corporation's Boards will help to
ensure that the viewpoint of those providing eligible services to schools, libraries, and rural
health care providers and those contributing to the universal service support mechanisms will be
represented. Therefore, the four USAC Board members representing schools and libraries and
the one USAC Board member representing rural health care providers will be appointed to the
Boards of Directors of the Schools and Libraries and Rural Health Care Corporation,
respectively, contemporaneously with their appointment to the USAC Board.
64. Like the members of the USAC Board, all of the Corporations' Board members shall be
appointed for two-year terms. Board members may be reappointed for subsequent terms
pursuant to the appointment process used initially to select the Corporations' Board members, as
discussed above. In the event that a Corporation's Board member vacates his or her seat prior to
the completion of his or her term, the Corporations will notify the Bureau of such vacancy and a
successor will be chosen pursuant to the process used initially to select the Corporation's Board
members. Removal of members of the Corporations' Board must be consistent with Delaware
law and may only occur with the approval of the Chairman of the Federal Communications
Commission.
H. Functions of Schools and Libraries and Rural Health Care Corporations
65. The Schools and Libraries and Rural Health Care Corporations will perform all functions
relating to administering the support mechanisms for eligible schools and libraries and rural
health care providers, except those directly related to billing and collecting contributions and
disbursing support, as discussed above. In administering the support mechanisms for eligible
schools and libraries and rural health care providers, the Corporations must comply with all
Commission rules. The Corporations' functions will include, but will not be limited to: (1)
administering the application process for eligible schools, libraries, and rural health care
providers, including the dissemination, processing, and review of applications for service from
schools, libraries, and rural health care providers; (2) creating and maintaining a website on
which applications for services will be posted on behalf of schools, libraries, and rural health care
providers seeking to attract the competitive bids of service providers; (3) performing outreach
and public education functions, by, for example, communicating with interested parties about the
availability of, and requirements for receiving, universal service support for schools, libraries,
and rural health care providers; (4) reviewing bills for services that are submitted by schools,
libraries, and rural health care providers on which service providers designate the amount of
universal service support they should receive for services rendered and on which schools,
libraries, and rural health care providers confirm that they have received such services; (5)
submitting all quarterly projections of demand and their own administrative expenses to the
Commission; (6) informing USAC, based on the information contained in the bills for services
provided, of the amount of universal service support to be disbursed to service providers; (7)
authorizing the performance of audits of schools and libraries and rural health care provider
beneficiaries of universal service support; (8) and any other function relating to the
administration of the schools and libraries and rural health care programs that is not specifically
assigned to USAC.(146) With regard to authorizing the performance of audits of schools and
libraries, we clarify our decision in the Universal Service Order that the Commission, in
consultation with the Department of Education, should engage and direct an independent auditor
to conduct audits of schools and libraries.(147) Because it will assume many of the functions
related to the administration of schools and libraries program and will work closely with eligible
schools and libraries, we conclude that the Schools and Libraries Corporation, rather than the
Commission in consulation with Department of Education, is better suited to determine when the
performance of audits of schools and libraries should occur.(148) For this reason, we conclude that
the Schools and Libraries Corporation, rather than the Department of Education, should be
authorized, in consultation with us, to engage and direct the individual audit of schools and
libraries.
66. Furthermore, we clarify our provision in the Universal Service Order that the administrator
should project school, library, and rural health care provider demand for funds for the purpose of
calculating the universal service contribution factors, and monitor such demand for the purpose
of determining when, in the case of the schools and libraries program, the $2 billion trigger has
been reached,(149) and when, in the case of the rural health care program, the $400 million annual
cap has been reached.(150) We specify that the Corporations, rather than USAC or the permanent
administrator, will monitor demand for the purpose of determining when the $2 billion trigger
has been reached in the case of the schools and libraries program and when the $400 million cap
has been reached in the case of the rural health care providers program. Once the $2 billion
trigger has been reached, the Schools and Libraries Corporation will be responsible for
implementing the rules of priority under which it will determine, consistent with our Universal
Service rules, the procedures by which the remaining funds will be disbursed under the schools
and libraries program.(151) We conclude that the Corporations are best suited to project and
monitor demand for funds for purposes of calculating the quarterly contribution factors because
the Corporations will be responsible for reviewing the bills for services on which service
providers will designate the amount of universal service funds to which they are entitled and on
which schools, libraries, and rural health care providers will confirm the receipt of such services.
In addition, we clarify that the Schools and Libraries and Rural Health Care Corporations'
administrative expenses shall be applied to their respective programs' annual funding caps.
67. We also conclude that the Schools and Libraries Corporation may review and certify schools'
and libraries' technology plans(152) when a state agency has indicated that it will be unable to
review such plans within a reasonable time. We anticipate that consistent with the Universal
Service Order, the Department of Education and the Institute for Museum and Library Services
will recommend to the Commission alternative review measures.(153) Upon receipt of such
recommendations, the Commission will determine whether to adopt alternative review measures.
Furthermore, we clarify our statement in the Universal Service Order that the administrator
should classify schools and libraries as urban or rural and use the discount matrix adopted in the
Universal Service Order to set the discount rate that will be applied to eligible interstate services
purchased by schools and libraries.(154) We conclude that the Schools and Libraries Corporation is
best suited to classify schools and libraries as urban or rural and to use the discount matrix to set
the discount rate because, as discussed above, the Schools and Libraries Corporation will be
responsible for reviewing and processing applications for services in which schools and libraries
provide the information that will be used in setting the discount rate.
68. In a discussion paper filed on June 23, 1997, NECA indicated a preference for the creation of
a single subsidiary corporation as opposed to the formation of multiple corporations for purposes
of administering the universal service support mechanisms.(155) We are unpersuaded by NECA's
arguments that a single corporation would provide a more efficient or effective method of
administering the universal service support mechanisms than the administrative structure
prescribed by this Order. First, we do not concur in the view that structuring all administrative
functions within a single corporate structure would result in greater efficiency, avoid duplication
of functions, or produce greater cost savings than would the structure described above. Rather,
we anticipate that unique administrative functions will be performed by appropriate personnel
whether those personnel serve as officers or employees under particular committees of a single
corporation or perform those same functions within separate corporations. Because the schools
and libraries program and the rural health care program will serve discrete categories of
beneficiaries, we anticipate that the administrative functions associated with those programs will
be performed by individuals with expertise and knowledge in the areas of education, library
programs, or health care. Therefore, we reject the assertion that the creation of separate
corporations will result in duplication of functions as NECA suggests. Moreover, in monitoring
the quarterly projected administrative expenses of both USAC and the Corporations, as discussed
in section IV.D, and in directing NECA, USAC, and the Corporations to share personnel and
other resources whenever doing so would minimize expenses, as discussed in section IV.I, we
conclude that the risk of unnecessary duplication of functions, systems, and resources is not
significant.
69. We find no evidence to suggest, as asserted by NECA, that the new universal service support
programs could be implemented more quickly under a single corporate structure. As a threshold
matter, we do not anticipate that the time required to incorporate the Corporations will be
significantly greater than that required to incorporate USAC alone. In addition, because of the
distinct nature of the schools and libraries and rural health care programs, we expect that the
process of hiring and training staff to administer those programs will not be more time
consuming merely because staff are employed by particular corporations as opposed to reporting
to particular committees within a corporation. To the extent that there may be overlapping
functions, the Corporations will be encouraged, as both a cost and time saving measure, to enter
into contracts with NECA or USAC for the performance of such functions. Finally, we
anticipate that individuals within a smaller corporate structure may be able to make decisions
more rapidly than could the same individuals within a larger corporate structure.
70. Given that an independent auditor will perform an annual audit of each corporation and that
the performance and projected administrative expenses of each corporation will be closely
monitored by the Commission, we reject the assertion that a single corporate structure ensures
greater accountability of program administrators. In addition, we conclude that several of
NECA's remaining concerns are addressed by the fact that the Corporations will continue to
perform the same functions for the permanent administrator as they will for USAC,
notwithstanding the identity of the permanent administrator. Specifically, we conclude that the
permanent nature of the Corporations will make them more "user friendly" to program
participants because they will be permanent, easily recognizable entities as opposed to
transitional entities. For this reason, we also reject the assertion that a single corporate structure
will better facilitate the transition to a permanent administrator, since the entities whose creation
we require in this Order will continue to perform the same functions for the permanent
administrator. For all of these reasons, we conclude that the potential disadvantages that NECA
maintains are associated with the administrative structure set forth herein are outweighed by the
benefits that we anticipate will be realized by this structure.
I. Implementation Issues
71. Creation and Scope of Authority of USAC. As noted above, we direct NECA to establish
USAC as a separate subsidiary. This separate subsidiary will have separate directors, pursuant to
the requirements set forth above, and will maintain separate books of account from those of
NECA's other operations. We direct that the appointment of NECA as the temporary
administrator will become effective coincident with NECA's incorporation of the USAC
subsidiary and the Corporations. We direct USAC to develop the necessary database systems,
hire and train personnel, and discuss with contributors the assessment of universal service
support requirements. We emphasize that, in its role as the temporary administrator, USAC may
engage only in activities directly related to administration of the universal service support
mechanisms. We further find that USAC Board and High Cost and Low Income Committee
meetings shall be open to the public and shall be held in Washington, D.C., because this city is
easily accessible and also may be particularly convenient for the many interested parties that
have offices or representatives in the Washington, D.C. area. We also conclude that USAC
Board members shall be entitled to receive reimbursement for expenses directly incurred as a
result of their participation on the USAC Board.
72. Creation and Scope of Authority of Schools and Libraries and Rural Health Care
Corporations. We direct NECA to incorporate the Schools and Libraries and Rural Health Care
Corporations and to take such steps as are necessary to ensure that the Corporations are
unaffiliated with either NECA or USAC once the Corporations begin to perform their universal
service functions. We assign to the Schools and Libraries Corporation and the Rural Health Care
Corporation the authority to perform the functions designated in section IV.H. above. We
anticipate that the Corporations may need to engage in transactions with either NECA or USAC
to enable them to begin operations as quickly as possible. Such transactions may include
contracts for services of NECA and/or USAC employees, loans for the administration of the
universal service support mechanisms, and transfers of assets. Start-up funds for the
Corporations may not come from the TRS Fund or from TRS administrative accounts. We
expect, however, that the Corporations will hire individuals other than NECA or USAC
employees to perform functions unrelated to USAC's functions as described in section IV.H.,
such as reviewing schools' and libraries' technology plans. We also anticipate that the
Corporations may seek to borrow start-up funds directly from commercial lenders.
73. We emphasize that, in administering the schools and libraries and rural heath care programs,
the Corporations may engage only in activities directly related to administration of the program
for which each was created. We further find that the Corporations' Board meetings shall be open
to the public and shall be held in Washington, D.C., because this city is easily accessible and also
may be particularly convenient for the many interested parties that have offices or representatives
in the Washington, D.C. area. We also conclude that the Corporations' Board members shall be
entitled to receive reimbursement for expenses directly incurred as a result of their participation
on that Corporation's Board.
74. Intercorporate Transactions. As noted above, we anticipate that USAC and the Corporations
may engage in transactions with NECA. We expect that NECA, USAC, and the Corporations
will engage in such transactions whenever doing so would minimize expenses. We direct NECA
and USAC to provide such services, including loaning start-up funds, upon the request of the
Corporations on reasonable terms. As with the Corporations' start-up funds, mentioned above,
start-up funds for USAC may not come from the TRS fund or from TRS administrative expense
accounts.(156) All transactions that occur between NECA and USAC must be conducted on an
arm's length basis. For transactions between NECA and USAC, NECA will be subject to the
Commission's affiliate transaction rules.(157) We also direct NECA to revise its cost allocation
manual (CAM) to reflect the formation of USAC.(158)
75. Accounting and Auditing Requirements. Concerns about fraud, waste, and abuse occurring in universal service support programs lead us to impose specific accounting and auditing requirements for USAC and the Schools and Libraries and Rural Health Care Corporations. Thus, USAC will maintain books of account in accordance with generally accepted accounting principles (GAAP) that are separate from NECA's books of account. Similarly, the Corporations will maintain books of account in accordance with GAAP that are separate from USAC's books of account and separate from each other. We direct that an audit be performed of USAC's and the Corporations' books on an annual basis by an independent auditor. In our Accounting Safeguards Order, we established specific audit procedures applicable to separate subsidiaries of the BOCs under section 272(d) of the Act.(159) Because we conclude that oversight of the administration of the universal service support mechanisms is necessary to ensure the integrity of the support mechanisms, we apply to USAC and the Corporations audit requirements similar to those contained in section 53.209 et seq. of our rules.(160) Before selecting the independent auditor, USAC and the Corporations shall submit to the staff of the Bureau preliminary audit requirements, including the proposed scope of the audit and the extent of the compliance and substantive testing. The Bureau will review the preliminary audit requirements to determine whether they are adequate to meet the audit objectives. The Bureau will make any modifications that it deems necessary to the audit requirements. After the audit requirements have been approved by the Bureau, USAC and the Corporations each shall engage an independent auditor to conduct an agreed-upon procedures audit(161) following the procedures determined by the Bureau. In making its selection, neither USAC nor the Corporations shall engage an independent auditor that has been involved in designing the accounting or reporting systems under review in the audit. In addition, USAC and the Corporations each shall require the independent auditor selected to develop a detailed audit program based on the final audit requirements and submit such audit program to the Bureau staff, which will determine whether any modifications are necessary for purposes of incorporating the proposed audit program into the final audit program.
76. Because the audit program is an agreed-upon procedures audit that will be conducted to
assure that USAC's and the Corporations' administration of the support mechanisms serves the
public interest, USAC and the Corporations each shall require the independent auditor it selects
to inform the Bureau, during the course of an audit, of any revisions the auditor makes to the
final audit program or scope of the audit. USAC shall require the independent auditor to notify
the Bureau of any meetings with USAC or NECA in which audit findings are discussed, so that
the Bureau can be kept apprised of audit results and can ensure that the audit program is
conducted in accordance with Commission rules. Similarly, the Corporations shall require the
independent auditor to notify the Bureau of any meetings with the Corporations in which audit
findings are discussed. In addition, USAC and the Corporations each shall require the
independent auditor selected to submit to the Bureau any accounting or rule interpretations that
either USAC or the Corporations find necessary to make to complete the audit. By receiving the
above information, the Bureau will be able to ensure that the auditor examines areas the Bureau
has determined require review and that the Commission's rules are being followed.
77. USAC and the Corporations each shall require the independent auditor selected, within 60
days after the end of the audit period, but prior to discussing the audit findings with USAC,
NECA, or the Corporations, to submit a draft of the audit report to the Bureau. We conclude that
submission of the audit report to the Bureau in this time period will permit an orderly release of
the report while also allowing the Bureau to assess the validity of the report's findings and the
adequacy of the work product. The independent auditor may request additional time to perform
additional audit work as recommended by the Bureau staff. USAC and the Corporations each
shall require the independent auditor selected to submit the audit to USAC and the Corporations,
respectively, for their response to the audit findings. Within 30 days after receiving the audit
report, USAC and the Corporations each shall respond to the audit findings and send a copy of
their response to the Bureau staff. USAC and the Corporations also shall submit to the Bureau
staff any reply that the independent auditor may provide relating to USAC's and the
Corporations' response. In addition to the annual audit, we direct that a close-out audit of
USAC's and the Corporations' operations should be performed within six months of the
permanent administrator's beginning operations.
78. Recovery of Administrative Expenses. The permanent administrator's, USAC's, Schools and
Libraries Corporation's, and Rural Health Care Corporation's annual administrative expenses,
which may include, but are not limited to, salaries, equipment costs, costs associated with
borrowing funds, operating expenses, directors' reimbursement for expenses, and costs associated
with auditing contributors or support recipients, should be commensurate with the administrative
expenses of programs of similar size. Once projections of the next quarter's administrative
expenses have been approved by the Commission,(162) USAC shall disburse funds to the Schools
and Libraries and Rural Health Care Corporations for administrative expenses for the next
quarter. The Corporations shall submit to the Commission projected quarterly budgets at least 60
days prior to the start of every quarter. The Corporations' first projected budgets will include
administrative expenses, including any interest, incurred prior to the first budget filing deadline.
USAC will disburse payments to the Corporations on a quarterly basis. Each of the Corporations
will receive such payments from the permanent administrator under the same terms as payments
will be received from USAC pursuant to this Order.
79. Nondisclosure of Information. The Commission will have full access to all data received by
the permanent administrator, USAC, and the Corporations. Requests for Commission
nondisclosure can be made under section 0.459 of the Commission's rules at the time that the
subject data is submitted to USAC or the Corporations.(163) As required by our rules, such
requests for nondisclosure must contain a statement of the reasons for withholding the materials
from disclosure (e.g., competitive harm) and the facts supporting that statement. In any event, all
decisions regarding disclosure of company-specific information will be made by the
Commission. Therefore, we will require the administrator, USAC, and the Corporations to keep
confidential all data obtained from universal service contributors, not to use such data except for
purposes of administering the universal service support mechanisms, and not to disclose such
data in company-specific form unless directed to do so by the Commission.
80. Universal Service Worksheet. The Universal Service Worksheet, which directs each
contributing carrier or entity to provide, on a semi-annual basis, identification information and
information regarding end-user telecommunications revenues, is attached hereto as Appendix C.
After the Worksheet has been approved by the Office of Management and Budget pursuant to the
Paperwork Reduction Act of 1995,(164) copies of the Worksheet may be obtained from USAC or
the FCC website. Carriers and contributing entities are required to provide on the Worksheet
gross, end-user interstate, intrastate, and international telecommunications revenues information.
An officer of the contributing carrier or entity must certify to the truth and accuracy of the
Worksheet. The Worksheet will be subject to verification by the Commission, the permanent
administrator, or USAC at the discretion of the Commission. Failure to file the Worksheet or to
submit required contributions may subject the contributor to the enforcement provisions of the
Act and any other applicable law.(165) The permanent administrator or USAC will advise the
Commission of any enforcement issues that arise and provide any suggested response.
81. Bureau Authority to Modify Reporting Requirements. Because it is difficult to determine in
advance precisely the information that will be needed to administer the new universal service
programs, the Bureau will have delegated authority to waive, reduce, or eliminate contributor
reporting requirements that may prove unnecessary. The Bureau also will have delegated
authority to require any additional contributor reporting requirements necessary to the sound and
efficient administration of the universal service programs.
82. Transition to Permanent Administrator. We emphasize that our appointment of NECA as the
temporary administrator of the universal service support mechanisms subject to its establishment
of USAC and the Corporations does not suggest that NECA or USAC will be selected as the
permanent administrator, nor does it suggest that NECA or USAC will receive special
consideration in the selection of a permanent administrator. We condition NECA's appointment
as temporary administrator on NECA's and USAC's agreeing to the requirements of this Order,
including making available, if NECA is not appointed permanent administrator, any and all
intellectual property, including, but not limited to, all records and information generated by or
resulting from its performance as temporary administrator, to whomever the Commission directs,
free of charge.(166) Similarly, although the Corporations will continue to have the same role in
administering the schools and libraries and rural health care programs once a permanent
administrator has been appointed as they will have with the temporary administrator, we
nevertheless require the Corporations, as a condition of their role in the administration process, to
make available to whomever the Commission may direct, free of charge, any and all intellectual
property, including, but not limited to, all records and information generated by or resulting from
their role in administering the universal service support mechanisms if their participation in
administering the schools and libraries and rural health care programs should discontinue at any
time. NECA, USAC, and the Corporations must specify any property they propose to exclude
from the foregoing category of property based on the existence of such property prior to NECA's
assumption of duties pursuant to this Order. We note that a federal advisory committee will be
established to recommend to the Commission a permanent administrator of the universal service
support mechanisms. Under the circumstances just described, we also direct NECA, USAC, and
the Corporations to cooperate fully with the permanent administrator's efforts to assume its
duties.
V. PROCEDURAL MATTERS
A. Final Regulatory Flexibility Analyses
83. This Order achieves two main goals. First, we amend our rules to direct NECA to establish
an independently functioning subsidiary (USAC) so that, as required by the Universal Service
Order,(167) non-ILEC interests are represented in the administration of the universal service
support mechanisms.(168) We further direct NECA to create two unaffiliated corporations to
administer specific aspects of the universal service support mechanisms for schools and libraries
and rural health care providers, respectively. For purposes of the Regulatory Flexibility Act
(RFA), we certify, pursuant to 5 U.S.C. § 605 that these actions will not have a significant
impact on a substantial number of small entities. Second, in this Order, we set forth the
procedures that the permanent administrator and temporary administrator will follow to
determine the amount of required universal service contributions and to collect such
contributions from carriers and other affected entities. For this part of the Order, we have
prepared a Final Regulatory Flexibility Analysis (FRFA), as required by 5 U.S.C. § 603.
1. Certification
84. In the NECA NPRM, the Commission tentatively certified that the rules it proposed to adopt
in this proceeding would not have a significant economic impact on a substantial number of
small entities because the proposed rules did not pertain to small entities.(169) We did not receive
any comments concerning our proposed certification. For the reasons stated below, we certify
that the rules directing NECA to create USAC to administer temporarily certain aspects of the
universal service support mechanisms and directing NECA to establish two unaffiliated
corporations to administer specific aspects of the schools and libraries and rural health care
programs, will not have a significant economic impact on a substantial number of small
entities.(170) This certification conforms to the RFA, as amended by the Small Business
Regulatory Fairness Act of 1996 (SBREFA).(171)
85. The NECA NPRM certified that no regulatory flexibility analysis was required because the
proposed rule changes applied only to NECA, and NECA is not a small organization within the
meaning of the RFA. NECA is a non-profit, quasi-governmental association created to
administer the Commission's interstate access tariff and revenue distributions processes and is
not dominant in its field.(172) Furthermore, we found that the amendments to our rules proposed in
the NECA NPRM did not apply to other "small business concerns" because they proposed to
modify the composition of NECA's Board of Directors.
86. In the NECA NPRM, we tentatively concluded that NECA's governance structure needed to
become more representative of the industry as whole in order for NECA to be appointed the
temporary administrator. In the Universal Service Order, we appointed NECA temporary
administrator on the condition that NECA make changes in its governance that would render it
more representative of non-ILEC interests. This Order adopts rules directing NECA to create an
independently functioning subsidiary (i.e., USAC) to temporarily administer certain aspects of
the universal service support mechanisms and directing NECA to create two unaffiliated
corporations to administer certain aspects of the schools and libraries and rural health care
programs. We have not received any comments requesting that we modify our initial certification
that this rule change will not have a significant economic impact on a substantial number of
small entities. We therefore certify pursuant to section 605(b) of the RFA that the rules adopted
in this Order directing NECA to create an independent subsidiary to administer temporarily
certain aspects of the universal service support mechanisms and directing NECA to create two
unaffiliated corporations to administer certain aspects of the schools and libraries and rural health
care programs, will not have a significant impact on a substantial number of small entities.
2. Final Regulatory Flexibility Analysis
87. As required by section 603 of the RFA, an Initial Regulatory Flexibility Analysis (IRFA)
was incorporated in the 254 NPRM.(173) The Commission also prepared an IRFA in conjunction
with the Recommended Decision, seeking written public comment on the proposals in the 254
NPRM and Recommended Decision and included a FRFA in the Universal Service Order.(174) In
our NECA NPRM, we tentatively certified that the rule amendments under consideration would
not have a significant economic impact on a substantial number of small entities. We did not
receive any comments concerning the proposed certification. The Commission's FRFA in this
Order conforms to the RFA, as amended.
a. Need for and Objectives of this Order and the Rules Adopted Herein.
88. The Commission is required by sections 254(a)(2) and 410(c) of the Act, as amended by the
1996 Act, to promulgate these rules to implement promptly the universal service provisions of
section 254. In the Universal Service Order, we adopted rules whose principal goal is to reform
our system of universal service support mechanisms so that universal service is preserved and
advanced as markets move toward competition. The rules adopted in this Order clarify the
structure and responsibilities of the temporary administrator and unaffiliated corporations and
describe the steps these three entities must undertake in administering the universal service
support mechanisms adopted in the Commission's Universal Service Order.
b. Summary and Analysis of the Significant Issues Raised
by Public Comments in Response to the IRFA.
89. No comments in response to the IRFA in addition to those described in the Universal
Service Order(175) were filed.
c. Description and Estimates of the Number of
Small Entities to Which the Rules Adopted in
This Report and Order will Apply.
90. In the FRFA to the Universal Service Order, we described and estimated the number of
small entities that would be affected by the new universal service rules, including the rule
requiring telecommunications carriers and other entities to contribute to the universal service
support mechanisms. The rules adopted here, which set forth the procedures by which
contributions will be made to the universal service support mechanisms, will apply to the same
telecommunications carriers and entities affected by the universal service rules. We therefore
incorporate by reference paragraphs 890-922 of the Universal Service Order, which describe and
estimate the number of affected telecommunications carriers and entities.(176)
d. Summary Analysis of the Projected Reporting, Recordkeeping,
and Other Compliance Requirements and Significant Alternatives and Steps Taken to
Minimize the Significant Economic Impact on a Substantial Number of Small Entities
Consistent with Stated Objectives.
Summary of Projected Reporting, Recordkeeping and Other Compliance Requirements.
91. Section 254(d) states "that all telecommunications carriers that provide interstate
telecommunications services shall make equitable and nondiscriminatory contributions" toward
the preservation and advancement of universal service. The Universal Service Order FRFA(177)
describes the obligation of telecommunications carriers and other providers of
telecommunications services to contribute to the universal service support mechanisms and the
concomitant requirement that they provide information regarding their end-user
telecommunications revenues. This Order establishes the specific procedures that
telecommunications carriers and other providers of telecommunications services will follow in
providing such information to the administrator and temporary administrator. To compute
carrier contributions, contributors must submit a semi-annual universal service Worksheet. The
Worksheet will require all contributors to submit information relating to revenues derived from
end users for telecommunications or telecommunications services to the administrator and
temporary administrator of the support mechanisms. Contributors also will be required to submit
a quarterly payment to the administrator or temporary administrator of the support mechanisms.
Contributors that provide services to schools, libraries, and rural health care providers may be
eligible to receive a credit against their contributions. Contributors seeking a credit must submit
to the administrator or temporary administrator additional information regarding the services
provided at less than their pre-discount price to receive the credit. Approximately 5,000
telecommunications carriers and providers will be required to submit revenue information and
payments. We sought to limit the information requirements to the minimum necessary for
evaluating and processing the application and to deter possible abuse of process. These tasks
may require some legal and accounting skills.
Significant Alternatives and Steps Taken to Minimize Significant Economic Impact on a
Substantial Number of Small Entities Consistent with Stated Objectives.
92. Pursuant to section 254(d), we concluded in the Universal Service Order that carriers with
annual contributions of less than $100 will be exempt from universal service contribution and
reporting requirements. Nothing in this proceeding leads us to alter our conclusion in the FRFA
of the Universal Service Order(178) that the de minimis exception in section 254(d) may not
properly be interpreted to except, on the basis of their size, small carriers and other
telecommunications providers from the obligation to contribute to the universal service support
mechanisms or to decrease the relative amount that they must contribute.
e. Report to Congress
93. The Commission shall send a copy of the FRFA and certification, along with the Report and
Order, in a report to Congress pursuant to the SBREFA, 5 U.S.C. § 801(a)(1)(A). A copy of the
certification also will be sent to the Chief Counsel for Advocacy of the SBA. Finally, a copy or a
summary of this FRFA and certification also will be published in the Federal Register.
B. Effective Date
94. With respect to the rules adopted herein that are not subject to the PRA, we find good cause
to depart from the general requirement of 5 U.S.C. § 553(d) that final rules take effect not less
than 30 days after their publication in the Federal Register. We find good cause to make the
rules effective upon publication in the Federal Register for the reasons described below.
95. First, the speedy establishment of both the USAC subsidiary and the Corporations, is crucial
to the Commission's effort to implement promptly and effectively the new universal service
program mandated by section 254 of the Act. The Commission's Universal Service Order
requires that the program begin by January 1, 1998. To initiate the program, and most notably
the schools and libraries program by that date, the USAC subsidiary and the Corporations must
complete quickly a number of administrative functions. USAC and the Corporations may not
begin to perform these functions until certain preliminary tasks, some of which may require
substantial, time-consuming deliberations among interested parties, are completed. Such
preliminary tasks include the incorporation of both USAC and the Corporations and the
appointment of these entities' Boards of Directors.
96. We also find good cause to make the rules governing establishment of the USAC
subsidiary and the Corporations and appointment of these entities' Boards of Directors effective
upon publication in the Federal Register. We make this determination because the rules adopted
here are based, at least in part, on the reform proposal that NECA filed with the Commission on
January 10, 1997, in which NECA expressed willingness to immediately begin establishing a
subsidiary corporation to administer temporarily the universal service support mechanisms.(179)
Furthermore, NECA has had notice of its appointment as temporary administrator since the
release of the Universal Service Order on May 8, 1997, designating NECA as the temporary
administrator.(180) Under these circumstances, the purpose of 5 U.S.C. § 553(d), to ensure an
adequate period in which regulated entities may prepare to comply with new rules, can be met
without affording the usual 30-day period prior to the rules' effective date. For this and the other
reasons described above, we find good cause to make the rules regarding the establishment of the
USAC subsidiary and the appointment of its Board members effective upon publication in the
Federal Register.
VI. ORDERING CLAUSES
97. Accordingly, IT IS ORDERED that, pursuant to Sections 1, 4(i), 218-220, 254 and 403 of
the Communications Act of 1934, as amended, 47 U.S.C. §§ 151, 154(i), 201-05, 218-20, 254
and 403, that Parts 54 and 69 of the Commission's Rules, 47 C.F.R. Parts 54 and 69, are
amended, as specified in this ORDER and attached as Appendix B hereto. The collections of
information contained within are contingent upon approval by the Office of Management and
Budget. Notice of that approval and availability of the Worksheet will be published in the
Federal Register.
98. IT IS FURTHER ORDERED that, pursuant to section 553(d)(3) of the Administrative
Procedures Act, 5 U.S.C. § 553(d)(3), except for the rules subject to the Paperwork Reduction
Act (PRA), the rules adopted in this ORDER shall, for good cause shown, become effective upon
publication in the Federal Register.(181)
99. IT IS FURTHER ORDERED that, pursuant to section 5(c)(1) of the Communications Act of
1934, as amended, 47 U.S.C. § 155(c)(1), authority is delegated to the Chairman of the
Commission to perform the following functions: (1) to review nominations to the USAC Board
and select USAC Board members; (2) to review the nomination for the rural health care
representative and select the representative who will serve only on the Rural Health Care Board;
(3) to select the independent directors who will serve on the Schools and Libraries and Rural
Health Care Corporation's Boards; and (4) to review and approve candidates for Corporation
CEO positions.
100. IT IS FURTHER ORDERED that, pursuant to section 5(c)(1) of the Communications Act
of 1934, as amended, 47 U.S.C. § 155(c)(1), authority is delegated to the Chief, Common Carrier
Bureau to perform the following functions: (1) to waive, reduce, or eliminate any contributor
reporting requirements that prove to be unnecessary or to require contributors to submit any
additional reporting requirements that the Bureau deems necessary to the efficient administration
of the universal service support mechanisms; and (2) to oversee and to modify, as necessary, the
annual audit of USAC and the Schools and Libraries and Rural Health Care Corporations.
101. IT IS FURTHER ORDERED that, pursuant to sections 1 and 4(i) of the Communications
Act of 1934, as amended, 47 U.S.C. §§ 151, 154(i), the members of the industry or non-industry
groups that will be represented on the Board are directed to submit their nominees selected by
consensus for USAC directors to the Chairman of the Federal Communications Commission
within 14 calendar days of the publication of this Order in the Federal Register.
FEDERAL COMMUNICATIONS COMMISSION
William F. Caton
Acting Secretary
July 17th, 1997
Statement of Chairman Reed E. Hundt
Re: Administration of Universal Service
On May 8th of this year we voted unanimously to transform the universal service system of
support as required by Congress in Section 254 of the 1996 Telecommunications Act. The new
universal service system continues to ensure low rates for basic phone service across the country,
while providing for a more efficient and competitively neutral collection and compensation
scheme.
Fulfilling Congress' mandate, we also voted unanimously to commit up to $2.25 billion a year in
universal service funds to bring telecommunications services to our nation's classrooms and
libraries and up to $400 million a year in support for the provision of telecommunications
services to rural public and non-for-profit health care facilities at rates comparable to those in
urban areas. The $2.25 billion annual fund for schools and libraries represents the largest
investment this country has made on a national level in the infrastructure of our public school
system in this century. Made wisely and well, this investment can truly be a transforming force
that will put a world of resources at the disposal of even the poorest schools and libraries --
opening up new worlds of learning for every single child in the country -- regardless of income
or location.
With this Order we establish a framework for universal service administration and
implementation that recognizes the many significant changes in the system. The new
framework paves the way for the effective, efficient and accountable administration of the fund
to low income consumers, residents of high cost areas as well as to schools, libraries and rural
health care facilities.
As the Joint Board recommended, in order to get the system up and running quickly, we appoint
NECA as the interim administrator, subject to certain changes in its governance and structure
that will render it more representative of a broad range of interests. Specifically, we direct
NECA to create a separate, not-for profit, subsidiary (USAC) that will administer the support
mechanisms for high cost areas and low income consumers as well as perform all billing and
collection functions. We direct that the USAC board be comprised of a balanced and fair
representation of all contributing and recipient carriers, state regulators and representatives of
each of the intended beneficiaries.
We are altering, however, from our earlier determination that the universal service administrator
should select a subcontractor to administer the fund temporarily with respect to schools, libraries
and rural health care providers. Instead, we direct NECA to create two independent, non-profit
corporations to manage most all aspects of the administration of the universal service fund with
respect to schools, libraries and rural health care providers. These corporations will be solely
responsible for administering the application process for schools and libraries and rural health
care providers, respectively, including disseminating, processing and reviewing applications for
service, approving technology plans, creating and maintaining databases and websites on which
applications for services will be posted for competitive bid, performing outreach and public
education functions, making and submitting quarterly projections of demand for funding and
conducting or authorizing the performance of audits. The establishment of these separate
corporations will provide a management structure and expertise that is needed to ensure the
effective administration of the universal service program for schools, libraries and rural health
care facilities.
A majority of the Commission decided that this structure would better serve the goals of
effective, efficient and accountable management and administration with respect to schools,
libraries and rural health care facilities than the subcontractor approach we earlier adopted. I
believe that this approach will also better serve those goals than the subcommittee approach
suggested by Commissioner Chong in her dissenting statement.
Our decision to adopt this approach was based on thorough consideration of the merits of various operational structures including board committees, separate corporations, partnerships, associations and subcontractors. Our consideration was guided by the shared goals of establishing a system for rapid implementation and cost-effective, efficient and accountable administration of the program to meet the specialized needs of schools, libraries, rural health care providers, low income consumers and residents of high cost areas. I believe that the separate corporate structures outlined in the order will best achieve these goals for the reasons set forth below.
I. Separate Corporations will be more effective, accountable, and efficient than establishing a
series of subcommittees of USAC.
A separate corporate structure will permit the continued existence of legally- cognizable and
independent entities with sole responsibility and accountability for efficiently and effectively
managing the administration of universal service funds to schools, libraries and rural health care
facilities. Corporations are a desirable organizational structure generally because they provide
limited lability for their shareholders and are treated as independent legal entities with the power
to sue, to purchase or lease property, to lend or borrow money, to enter into contracts, and to
make or alter by-laws. The corporate structure also provides an effective, established model for
governing the complex relationships among the shareholders (or other beneficiaries), directors,
officers, managers, creditors and others participating in the business of the corporation. The
entities administering the universal service fund for schools, libraries and rural health care
facilities must be able to exercise these powers if they are to operate effectively.
The separate corporate structure will also ensure greater clarity, simplicity and efficiency of decision making. The lines of authority in a corporation are clear and direct; reporting runs from managers to a CEO to the Board of Directors. Accountability is clear and more direct. In a committee or subcontractor structure, the lines of authority are more convoluted and accountability is more diffuse. Under the committee approach it is unclear who the schools, libraries and health care staffs would report to -- directly to the board committee or through the CEO of USAC (who would also be answerable to the full USAC board).
In order to ensure that the universal service funds are invested wisely and efficiently, the entities
responsible for administering funds for schools, libraries and rural health care facilities must be
vested with clear management authority and responsibility to carry out all aspects of
administration of the funds to these entities. Decisions about projected funding, prioritization of
expenditures, approval of applications and long range planning must be made quickly, effectively
and with accountability without being subjected to a burdensome bureaucratic process. In
addition, given the broad representation of different groups on the USAC board, the entities
charged with administering these aspects of the fund must have the unimpaired ability to
vigorously defend themselves against legal challenges.
The continued existence of these separate corporations is also important to ensure continuity and
efficiency in the administration of funds for schools, libraries and rural health care facilities. In
order to ensure that the new funding mechanism is in place as quickly as possible, we have
appointed NECA to serve as the temporary administrator. No decision has been made with
respect to the permanent administrator. Because the schools/ libraries and health care
corporations are separate legal entities, they will survive the dissolution of USAC in the event
that NECA is not selected to serve as the permanent administrator. Under these circumstances,
the schools/libraries and health care corporations could quickly and easily contract with the
permanent administrator to continue administering the program for these entities. This would
ensure the continued smooth operation of universal service support and eliminate the need to
spend additional funds on redundant start up costs. The continuing role of the schools and
health care corporations will also help to attract qualified personnel with the expertise necessary
to effectively implement the program with respect to schools, libraries and rural health care
providers. The continued involvement of these corporations will also provide incentives for
better management in the early phases of the program and will provide incentives for more
strategic, long-range planning and better use of resources.
II. Administration of funds to schools/libraries and rural health care providers through a
sub-committee or division of the USAC Board would be administratively cumbersome and could
undermine the effective administration of the program.
The USAC Board will have substantial representation from telecommunications carriers some of
which have argued against or challenged the funding for schools and libraries and rural health
care facilities. The USAC CEO will serve at the pleasure of that Board. Therefore, if we were
to adopt a subcommittee structure, we would necessarily have to devise a complicated and
indirect reporting structure to preserve and protect the autonomy of the directors of the schools
and health care subcommittees. Moreover, such management by a board committee is awkward
and inefficient. Boards generally monitor rather than manage the day-to-day operations of most
corporations. Thus, management by committee in this instance, would likely lead to less
effective, efficient or accountable administration of funds.
Finally, I do not believe that the administration of universal service funds to schools, libraries or
rural health care facilities through two separate corporations rather than through two separate
USAC committees will result in either substantial delays or increased administrative costs.
Differences in the way funds will be administrated to and used by schools, libraries and rural
health care providers will result in the need to establish separate processes and procedures and to
hire specialized staffs with relevant expertise regardless of whether a committee or corporation
structure is used. In any event, we direct that the separate corporations should contract with
USAC or NECA to the extent necessary to maximize the efficient use of resources and to avoid
overlapping expenses.
For the above stated reasons, I am confident that the administrative structure we establish today will help to attract highly qualified, appropriately reimbursed and competent management staff that will ensure accountable, cost-effective and efficient management of the significant resources at issue. Such a structure will thus ensure that universal service funds are invested wisely and effectively to bring the benefits of the information age to classrooms, libraries and rural health care facilities across the country.
July 18, 1997
Separate Statement of
Commissioner James Quello
Re: Changes to the Board of Directors of the National Exchange Carrier Association, Inc.;
Federal-State Joint Board on Universal Service. CC Docket Nos. 96-45, 97-21.
I support today's action by the Commission to designate the National Exchange Carrier
Association as the temporary administrator of the universal service support mechanisms. I
believe that the work of the Commission, especially the effort of the Common Carrier Bureau,
and the Joint Board has been commendable. It is clear to me that the real effort in realizing the
goals of the universal service program still lies ahead for the Commission, states, both temporary
and permanent fund administrators, school districts, libraries, health care facilities, and
particularly for telecommunications companies who seek to provide new services and enter new
markets.
It is far from clear, however, that the corporate structure created by today's order is the only
reasonable mechanism for performing these functions. For example, it is conceivable that
administering the funds through committees may be superior to the approach contained in this
order. The late date at which I was asked to consider this order complicated my opportunity to
consider this option. Consequently, I support today's order with less enthusiasm and less
confidence than I would like.
In the Universal Service Order, the Commission stated that the schools and libraries program
would become operational on January 1, 1998. In reaching the decision to support the
corporations model in this order, I placed considerable emphasis on appointing a temporary
administrator in a timeframe that would permit us to meet this deadline. Further delays in
appointing the temporary administrator would undermine the critical policy goal of getting the
universal service program running on January 1, 1998.
I expect that the temporary administrator will perform, in an effective and thorough manner, the
duties necessary to publicize the various programs and to estimate, collect, and distribute funding
according to the rules we have adopted. The functioning of the temporary administrator in the
coming months and years may demonstrate the wisdom of establishing separate corporations. I
sincerely hope that it will.
July 17, 1997
Separate Statement
of
Commissioner Susan Ness
Regarding Administration of Universal Service Mechanisms
Today's order is another important step in our effort to ensure the fulfillment of the universal
service objectives established by Congress. With major changes in the universal service system
scheduled to become operational January 1, 1998, it is vital that we clear the way for
implementation to begin.
Our order appoints NECA as the universal service administrator and provides for the creation of
new organizations and procedures that are intended to ensure that the collection and distribution
of universal service support is accomplished with efficiency and accountability. While we all
have independent views on the structures and processes that would best serve these goals, what
matters most at this critical time is to get the process underway. Unnecessary controversy or
delay does not serve the interests of low-income consumers, consumers in high-cost areas,
students, library users, or rural health care patients.
In my judgment, successful administration of the universal service programs has less to do with
the precise structures and processes employed than with the quality of the people involved.
Finding the people with the right skills and the necessary dedication to perform functions
specific to the schools and libraries program, for example, is obviously essential, but I am at a
loss to understand why this task will be more difficult, or time-consuming, as a result of our
decision to assign these tasks to a separate corporation rather than a special subcommittee of the
Universal Service Administrative Company (as our dissenting colleague now advocates) or a
subcontractor to USAC (as the Joint Board had earlier recommended). But having carefully
considered all three options, I have come to believe that in this respect we are making the choice
that best serves our shared goals.
Use of separate corporations will ensure that the appropriate expertise is targeted to discrete and
defined tasks. Decisionmaking will be streamlined, and bureaucracy reduced. This approach
will also facilitate direct oversight by and accountability to this Commission, which in turn must
account to the Congress and to the American people for the effective administration of the
universal service programs. Efficient and cost-effective operations can be ensured by enabling
the universal service entities to concentrate on what they do best, and to share resources
whenever doing so will be consistent with efficient, responsible, and cost-effective operations.
I would make no claim of perfection about the structure and processes and plans reflected in this
order, even if my own preferences had been, or could be, accommodated at every turn. The plain
fact, however, is that universal service administration, like the universal service rules, will
necessarily evolve over time. We don't have all the answers today. We will know more later,
but only if we get the process underway now.
We can and should adjust our plans as we -- along with industry and beneficiary groups -- learn
from experience. For today, our task is to move forward constructively to get workable
administrative mechanisms up and running.
July 18, 1997
Dissenting Statement
of Commissioner Rachelle B. Chong
Re: In the Matters of Changes to the Board of Directors of the National Exchange Carrier
Association, Inc., Federal-State Joint Board on Universal Service, Report and Order and Order
on Reconsideration, CC Docket Nos. 97-21, 96-45
I respectfully dissent to today's Report and Order and Order on Reconsideration involving
changes to the Board of Directors of the National Exchange Carrier Association, Inc. (NECA).
While I remain fully committed to the success of the universal service support mechanisms and
specialized programs contained in our May 7, 1997 Universal Service Report and Order
(Universal Service Order), I object to this order because the majority casts aside the Joint Board's
November 1996 decision to entrust NECA as the temporary administrator of the universal
service program.(182) Instead, the majority adopts a cumbersome new structure that will likely
result in slower decision making and impose higher administrative costs on the Section 254(h)
schools/library and rural health care programs. In addition, I have grave concerns about the
implementation time necessary for the corporate structure adopted today. From a practical point
of view, NECA does not have enough personnel to "loan" to USAC and the two new
corporations in the short term, while it searches for high quality, full time officers and employees
for the corporations. Given this late date, I fear the corporate structure chosen today may
seriously endanger a timely start for our schools/library and rural health care programs.
Fiscal Responsibility for the Section 254(h) Programs Is Imperative
Throughout the implementation of the universal service provisions of the Telecommunications
Act of 1996 (1996 Act), I have repeatedly said that we must not forget that "job one" is getting
affordable, quality telephone service to every American household across the nation.(183) To that
end, our highest priority should be ensuring that our universal service programs encourage the
highest level of subscribership, using mechanisms such as high cost assistance and low income
programs, particularly for areas of chronically low subscribership.(184)
In Section 254(h) of the 1996 Act, Congress also asked that the Commission collect money from
every telecommunications carrier to fund two social programs to provide discounted
telecommunications service to schools, libraries and rural health care providers. The benefits of
such programs are clear.
In implementing Section 254(h), however, I believe we must balance our enthusiasm for such
social programs against a sober regard for how much the costs of those programs mean to the
basic telephone rates of an average consumer. If basic telephone rates go up because of the
Section 254(h) social programs, how does this impact our overriding goal of achieving 100%
subscribership in the underserved and unserved areas of the nation? While improving
telecommunications services to the education, library and the rural health care communities is
clearly an important goal, it is my view that our achievement of these social programs must not
come at the detriment of other consumers.
Thus, in light of these concerns, I believe we have a duty to be fiscally responsible in our
administration of the Section 254 support mechanisms. As to the Section 254(h) programs, we
should be conservative in the administrative procedures that we set up, and ensure that it is
efficient and nonburdensome. We must guard against waste, fraud and abuse by retaining
administrative oversight where necessary. And finally, it is imperative that we set up all our
procedures in a timely manner that allows the program to begin on January 1, 1998, as provided
for in our Universal Service Order.
Keeping It Simple
I dissent to this item because, instead of taking a conservative and cost conscious approach, the
majority has instead created an elaborate structure that is breathtaking in its breadth and
complexity. While I can see a few benefits to this structure, I do not find that they outweigh the
detriments, including increased costs of the corporate structure, increased implementation time,
and more difficult accountability due to a more convoluted structure.
My preference for the structure of the interim universal service administrator would have been to
have NECA establish USAC, and then form three subcommittees under USAC for the
schools/library, rural health care and high cost/low income programs. This simple proposal,
which was also NECA's preferred approach,(185) would have retained the benefits of having
individuals administer the schools/library and rural health care programs that have "expertise"
and a "direct stake in the success of the programs,"(186) but without the cumbersome corporate
structure mandated by the majority decision. This structure would also have operated more
efficiently by avoiding duplication of functions between the corporations and minimizing the
amount of coordination needed among the multiple companies. Accountability is also retained in
the subcommittee structure; each subcommittee would hire staff to run the day-to-day operations
and would report to the particular USAC Board members serving on that subcommittee. These
USAC Board members are responsible for the functions assigned to that subcommittee and
would be directly accountable to the FCC pursuant to our authority over NECA.
The majority, however, has taken a more complicated route. First, they have created a large
USAC Board consisting of 17 members. On this point, I would have preferred a smaller USAC
Board. A smaller board would have been vastly more efficient, because it could achieve more
nimble decision-making with lower administrative costs. Although I agree that the USAC Board
should be composed of a broad cross-section of interested parties, I do not see the need for
multiple members of certain industry groups or beneficiary groups, especially in light of the fact
that the decision makes clear that USAC's duties are limited to administrative, non-substantive
functions (such as billing and collection). Broad and fair representation could have just as easily
been achieved with fewer Board members.(187)
The Majority Plan May Be Impractical
I believe that the corporate structure adopted in this decision for operation of the schools/libraries
and rural health care programs may be impractical because of two basic problems: cost and
timing.
As to cost, I note that the Joint Board gave NECA the job of interim administrator because
NECA has past expertise in billing and collecting money for our existing low income and high
cost programs. The Joint Board (and subsequently the FCC) chose NECA because we believed it
could get the job done quickly, efficiently and by our deadline.(188) But today, the majority
changes the Joint Board's wise decision to give NECA the full responsibilities of interim
administrator and instead, sets up two new corporations to handle the majority of the functions of
the schools/library and rural health care programs.(189) I fear this unnecessary corporate structure
will prove to be costly at ratepayer expense.
Moreover, setting up and operating two separate corporations unquestionably will be more costly
than my proposed alternative of having a single USAC Board, with specialized subcommittees
directing the Section 254(h) programs. Typically, nonprofit corporations have a Board of
Directors and officers. Corporate officers often include a Chief Executive Officer (CEO), a
Chief Financial Officer (CFO), and a Corporate Secretary.(190) Moreover, a corporate structure
generally requires bylaws, articles of incorporation, the filing of annual reports, and other
corporate activities required by law.
In light of all the above, I believe that the significant expenditures necessary to establish and
maintain these two corporate structures may subject our programs to undue criticism, and may
eat up funds that could better be used towards discounts on telecommunications services, Internet
access, and internal connections by the schools, libraries and rural health care providers.
The second problem with this structure is time. Time is of the essence given our firm January 1,
1998, start date for the Section 254 programs.
At the outset, I must note my great disappointment that, even though the Commissioners were
promised this draft decision by mid-February, 1997, in order to have time to consider these
implementation issues carefully and still meet our start date for the Section 254(h) programs, it
was not until June 20, 1997, that the Chairman's Office released the draft item for the full
Commission's consideration. This delay has put significant time pressure on the Commission to
put out this decision, and unreasonable time pressures on NECA to implement these changes,
and put the mechanisms in place by our deadline.
In light of this delay on our part, it seems untenable that we are ordering NECA to establish this
complex corporate structure at this time, because this structure will probably take more time to
fully implement than we have at this moment. For example, I do not see how qualified officers
for the corporations can be located, hired and brought on board quickly enough to begin our
schools/library program by January 1, 1998.(191) With a $2.25 billion program at stake, a top
quality CEO and CFO must be carefully selected from among qualified candidates. At a
minimum, this executive search process will likely take several months. I see no reason to create
this problem and I fear that it may result in the program being delayed from the current start date.
Given the importance of the Section 254(h) programs, this structure could be detrimental to the
programs' success. Thus, I think we should have remained faithful to the recommendation of the
Joint Board to give NECA the job of interim administrator, and we should have adopted a
simpler structure utilizing subcommittees.
1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
96J-3 (rel. Nov. 8, 1996) (hereinafter, Recommended Decision). On November 18, 1996, the
Commission's Common Carrier Bureau issued a public notice seeking comment on the Joint
Board's recommendations. FCC Common Carrier Bureau Public Notice Seeking Comment on
Universal Service Recommended Decision, DA 96-1891 (Nov. 18, 1996) (hereinafter, Public
Notice).
11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 51. 52. 53. 54. 55. 56. 57. 58. 59. 60. 61. 62. 63. 64. 65. 66. 67. 68. 69. 70. 71. 72. 73. 74. 75. 76. 77. 78. 79. 80. 81. 82. 83. 84. 85. 86. 87. 88. 89. 90. 91. 92. 93. 94. 95. 96. 97. 98. 99. 100. 101. 102. 103. 104. 105. 106. 107. 108. 109. 110. 111. 112. 113. 114. 115. 116. 117. 118. 119. 120. 121. 122. 123. 124. 125. 126. 127. 128. 129. 130. 131. 132. 133. 134. 135. 136. 137. 138. 139. 140. 141. 142. 143. 144. 145. 146. 147. 148. 149. 150. 151. 152. 153. 154. 155. 156. 157. 158. 159. 160. 161. 162. 163. 164. 165. 166. 167. 168. 169. 170. 171. 172. 173. 174. 175. 176. 177. 178. 179. 180. 181. 182. 183. 184. 185. 186. 187. 188. 189. 190. 191.