Before the FEDERAL COMMUNICATIONS COMMISSIONR Washington, D.C. 20554 In the Matter of ) ) Federal-State joint Board on ) CC Docket No. 96-45 Universal Service ) ) COMMENTS OF THE IOWA UTILITIES B0ARD The Iowa Utilities Board (IUB) hereby submits the following comments in regard to universal service, Notice of Proposed Rulemaking (NPRM released March 8, 1996. SUMMARY In the NPRM, the FCC seeks comment on the services that should be supported by the universal service fund, proper support mechanisms, and changes to regulations to implement the universal service directives of the Telecommunications Act of 1996. The IUB contends that the universal service fund should be narrowly targeted so only companies that truly need assistance receive it. The IUB is concerned that the universal service fund may grow to an unmanageable size while providing unnecessary levels of support. The IUB asks recognition of lowa's unique arrangement for bringing advanced services to schools, libraries, and rural health care providers. We offer experience concerning aid-to individual low-income customers, and urge the broadening of NECA's membership to facilitate its administration of the universal service fund. ACCESS TO ADVANCED SERVICES The Board wishes to address the issue of affordable advanced services including internet access. Advanced telecommunications and information services should include internet services. The Telecommunications Act of 1996, [[section]] 254(b), set up se-,,en principles for the preservation and advancement of universal service. Two of these principles are access to advanced services and access in rural and high cost areas. Rural Iowa consumers have brought it the Board's attention that they must use a tong distance number to gain access to the internet. Thus, the additional toll charge makes internet services less affordable. One alternative is subscription to an access provider that offers an 800 number, but this alternative also entails an additional cost. At the same time urban consumers are able to gain access to internet services through a local call. This is in conflict with the principle of comparable or affordable access in rural and high cost areas. This principle requires the access to "advanced telecommunications and information services, that are reasonably comparable to those services provided in urban areas and are available at rates that are reasonably comparable to rates charged for similar services in urban areas."' Rural customers do not have access to internet services without having to make a toll call and thus do not have similar services at comparable rates. SCHOOLS, LIBRARIES- AND RURAL HEALTH CARE PROVIDERS The major point the Board wishes to impress upon the Commission as it considers rules to implement the universal service fund portion of the Act is that Iowa has been the Telecommunications Act of 1996, [[section]] 254(b)(3). leader in bringing advanced telecommunications to education and health care in a rural state. It would be a waste not to build upon the gains alreadv made in providing these services in our state. The best way to continue and expand the progress in these areas in Iowa is for the Commission to draft the rules broadly enough to allow the state-run Iowa Communications Network (ICN), described below, to be considered a telecommunications carrier eligible to receive reimbursement under [[section]] 254(h)(B)(ii). In that way, ICN will be treated like all other telecommunications carriers that provide discounted rates to schools, health care providers, and libraries. Such reimbursement is permitted under (ii) because reimbursement for services to those end users is available, notwithstanding the provisions of subsection (e)..." and, therefore, is not limited to "eligible telecommunications carriers." As telecommunications regulators in Iowa, we bring a unique perspective to the universal service principle stated in the Act at [[section]] 254(b)(6) that schools, health care providers, and libraries should have access to advanced telecommunications services. Iowa has actively pursued that principle in its public policy, perhaps more aggressively than any other state, throughout this decade. In 1989, the Iowa Legislature initiated a program to construct and operate a state-of-the-art fiber optic network to provide distance learning in classrooms throughout the state. (Iowa Code, chapter 8D). Called the ICN, state-owned Parts I and 11 were completed in 1994 and provide a point of presence in each of lowa's 99 counties. State-leased Part III was begun in 1995 and is scheduled to be completed in 1999. It will connect all high schools in the state, I 00 libraries, and ail 16 Area Education Agencies to the ICN. Following completion of Part 111, 719 sites will be directly connected to the ICN. ("Iowa Communications Network Impact Studv," Economics and Technology, Inc., pp. 10-1 1 [1995]). In 1994, the legislature expanded the list of authorized users to include hospitals and physician clinics for the purpose of developing a statewide telemedicine network. (Iowa Code [[section]] 8D. 13 (16) [1995 ]). The ICLN provides the type of advanced service in Iowa to the exact user group contemplated in the Act at [[section]] 254(h). Advanced services are alreadv being provided to schools, health care providers, and libraries at substantial discounts below the cost of providing the services. Under Iowa Code [[section]] 8D. I 1, fees charged for the use of the network shall be based on the "'ongoing operational costs of the network only." Costs calculated in that way include no capital costs and depreciation expense. An example of the result is full-motion video transmission provided to health care providers at S40.00 per hour, which is the ICN calculation of its operational costs. This is far below the amounts charged for this service by other telecommunications carriers. Schools receive an even deeper discounted rate of $5.00 per hour for full-motion video transmission. (ETI Study at 11-12, 45). The Commission's rules should allow for reimbursement through the universal service mechanisms to the ICN for these and other discounted rates to schools, health care providers, and libraries. Attached to these comments as Appendix A are portions of a study prepared in late 1995 for the Utilities Board by Economics and Technology, Inc. The included portions provide an overview of the ICN and discussion of the utilization of the ICN by secondary schools, libraries, and telemedicine users. The Board will be glad to supply a copy of the entire report if that would be helpful. SUPPORT FOR LOW-INCOME CONSUMERS Services to Support: The Board also wishes to discuss the proposed services for low-income consumers. The list of core services includes "access to operator services." While this is a valid core service, its inclusion should be meshed with the availability of toil blocking as an alternative for low-income consumers. As implemented by telephone companies, toll blocking often restricts access to operator assistance, as well as 800 calling. The Board believes that the rules should be drafted in such a way that toll blocking, a valuable option to many low-income customers, not be precluded by mandatory access to operator service. Determin\ination of low-income eligibility: In any system where support is directed to individual subscribers, it is important that the determination of eligibility be a relatively smooth administrative procedure. However, we would discourage the use of a single review source, unless funding is within the industry's control. The Board has learned from administering low-income support programs in the natural gas and electricity industry that eligibility tied to any single federal program creates great vulnerability. lowa's wintertime energy disconnection procedure hinges on customer eligibility for the Low-Income Home Energy Assistance Program, which offers assistance to those whose incomes are at or below 150% of the federal poverty guidelines. As Congress now threatens to discontinue the program,, we have found it necessary to establish contingencies that will serve if the program disappears. As an example, for Link-up eligibility, we allow qualification through any of several assistance programs. Under Iowa Administrative Code [[section]] 22.18(3)), to be eligible for assistance, an applicant must: a. Not be a dependent for federal income tax purposes as defined in 26 U.S.C. 152 (1986) unless the applicant is more than 60 years of age; b. The applicant must be currently eligible (though it is not necessary that they be participating) for public assistance under one of the following programs: (1) Aid to families with dependent children; (2) Food stamps; (3) Supplemental Security income; (4) Title XIX/Medical; (5) Low-income energy assistance program; (6) State supplementary assistance. In addition, an applicant may still qualify for assistance based on evidence of household income and household size. This income-based self-certification has been helpful in extending eligibility to the elderly. We recommend allowing multiple eligibility for any individually targeted support program. ADMINISTRATION OF THE FEDERAL UNIVERSAL SERVICE FUND Universal Service Fund (USF) administration on the national level should be performed by a non-governmental organization in an efficient, fair, and competitively neutral manner. National Exchange Carrier Association (NECA) has developed, managed and administered the current USF funding mechanism since its inception in 1984. During NECA's administration of the current program, the organization has developed extensive internal systems, procedures and controls to insure the integrity of data collections, calculations, and the collection and distribution of funds. It is very apparent that NECA has a proven track record in the management of data collections, fund and/or pooling administration in an environment containing specific rules and responsibilities. NECA has also demonstrated its abilitv to develop and manage large-scale information and data base systems. NECA's current membership is limited to only Local Exchange Carriers (LECS) and is governed by directors elected by the membership. In light of the 1996 Telecommunications Act it is very apparent that a national fund will involve organizations beyond the current scope of local and interexchange carriers. Should NECA continue to administer USF funds, the structure of the organization would need to transform to a membership that involves a representation of all telecommunications providers. NECA's USF administration costs are assigned to the current fund using ratios developed through relationships of total funds or revenues managed to the individual categories of various funds or revenues. The ratios or factors are applied to total operating costs to determine an applicable assessment. These administrative fees may not be representative of actual costs. Administration costs should be based on the actual costs of the administration process rather than on a percentage of funds managed to expenses incurred basis. Under the current USF program, rules related to fund administration lack safeguard provisions related to fund mismanagement by an administrator. Future administrative requirements should include performance safeguards with financial assurances to protect recipients and contributors in the event of fund mismanagement. CONCLUSION In conclusion the IUB supports (1) rural customers beina able to access advanced services such as the internet in the same manner urban customers do; (2) allowing the state-run ICN to be considered a telecommunications carrier eligible to receive reimbursement under [[section]] 254(h)(B)(ii); (3)) toll blocking not being precluded by mandatory access to operator service; (4) eligibility for low-income not be determined by using a single review source; and (5) NECA should administer the fund providing it is a neutral entity. Respectfully submitted, By: William H. Smith, Jr., Chief, Bureau Rate & Safety Evaluation Allen Kniep Iowa Utilities Board Attorney Lucas State Office Building (515) 281-4769 Des Moines, IA 50319 (515) 281-5469