Agree to both cases, a "problem space" first needs to be completely investigated and defined, then it needs to be mapped to an acceptable "solution space". The issues of milestones, technology neutral, and acceptance testing parts become normal pieces of the life-cycle. Bob Terry On Wed, 18 Sep 1996, John Rademan wrote: > Dennis Small said: > > Perhaps a "checklist" or > > list of "milestones" could be developed to have an "approved plan" > > (whether by the state or some other entity) that kept paperwork to a > > minimum while ensuring that the important issues that are needed for > > successful use of telecommunications have been addressed. > > Perhaps a technology plan needs to be a "function framework" which would > be technology neutral? Essentially, the school district must have an > idea of the way its technology should work, once installed. But each > building or district is a separate case, which may require one or > another of several possible technologies to be "plugged in" to function > as needed. Training and technical support are the connections that make > all the separate technologies work together. The plan allows the school > or library to put the whole thing out to bid & let competition among > suppliers determine the optimum technology for a particular function. >