In the spirit of this week's questions I wanted to pass along some techniques that we have been using in Pittsburgh to provide low-cost service to local schools and community centers. This work is part of the Common Knowledge: Pittsburgh and Bridging the Urban Landscape projects. Pointers to further information can be found on the Information Renaissance Web server, http://www.info-ren.org/what/what.php 1. HDSL. This is a telephone technology that allows one to obtain very high bidirectional data rates over conventional twisted pair copper lines. The majority of telcos now use this technology to reduce their internal costs for the provision of T1 service. To my knowledge these cost savings have not yet been passed along to consumers, but they can be substantial. Using something called LADS lines (also known as dry pairs in telco jargon), we have attached HDSL drivers at school sites and our project's central site to obtain data rates ranging to 384,000 bits per second (1/4 T1) to 1,536,000 bits per second (full T1). The monthly cost for this setup is about $60, which is something like 1/10 the cost of a typical T1 line. The down side to this technology is that we have to maintain our own hardware, and the throughput is dependent on line quality variables which are not under our control. But it is a good indication of where technologies for a telco's copper plant are heading. 2. Ethernet over cable TV. Using the old coaxial plant in Pittsburgh we have been able to establish 10 megabit per second shared bandwidth connections between our project's central site and selected school and community center sites. Maintenance of the old plant seems inadequate to keep these services going on a reliable basis, but communities with newer fiber/coax hybrid plants could use this type of service quite effectively. The intrinsic cost of this type of service is low. TCI's @HOME service, for example, is being introduced in some communities at $40 a month, and I believe this includes a comfortable profit margin for the service provider. 3. ISDN in Speech Bearer Mode. ISDN technology can provide 128,000 bits per second data service at low monthly costs - around $40 a month in our area. The catch is that most telcos charge very high time charges for this type of service. A trick that we have used is to set up calls in speech bearer mode, since there are no time charges for ISDN voice calls in our area. The available bandwidth drops to 112,000 bits per second under this arrangement, and some brands of ISDN routers don't support ISDN voice calls. These caveats aside, we have found the service to be quite reliable. The techniques described above all have the potential to provide high-quality, low-cost connectivity for schools, libraries and homes. There are, however, important regulatory issues associated with each of them. a- There is no meaningful competition for the provision of data services in our region. As a result, the cable company has not deployed any fiber in the city of Pittsburgh, and the telephone company does not encourage customers to use advanced technologies such as HDSL. If the cable company were selling data services with cable modems on a new cable plant, the telephone company would probably respond with HDSL-based services or something of equivalent economy and reliability. But in the absence of meaningful competition, both the telephone company and the cable company are chasing after customers who will pay premium prices for whatever services they buy. Thus there is a booming market in private fiber, but costs are very high. b- Local regulation of the cable industry has resulted in fragmented services. While the city of Pittsburgh has no fiber from the local cable provider, the surrounding county has lots of fiber, although there is little in the way of new services on this fiber. One suspects that the cable companies find it easier to negotiate with the smaller municipalities and are able to finance their investment in new physical plant through rate increases in those municipalities. In the meantime other regions are starved out of services as part of the company's negotiating tactics for a new franchise agreement. c- Ambiguities in tariffs are sometimes used to frighten customers away from economical services. The new residential ISDN tariff for our region contains an explicit prohibition on the use of ISDN voice calls for the transmission of data. This is an unenforceable provision, since ISDN voice calls and ISDN data calls are both streams of digital data. It's unclear to me why the state PUC allowed language of this sort, but it's clear that the intent is to discourage imaginative use of available services. d- New competitors are likely to change the way in which old monopolies respond to new technology. One case in point is the availability of HDSL technology. Once there is unbundled access to copper in the local loop (the wires from the telephone company's central office to a customer's premises), then anyone will be able to sell services like HDSL over this plant. Another example is Centrex ISDN. Presently one can make untimed ISDN calls within a single Centrex, meaning that if you have several sites served by the same central office, you can make untimed calls between sites. But the whole landscape of telco central offices is an artifact of an ancient copper infrastructure. New competitors in the telephone business don't have multiple central offices; they have a single regional switching point with fiber running across the region to reach their customers. These new competitors can therefore offer Centrex ISDN across an entire county (and beyond). Once this happens the traditional telcos will petition state PUCs to allow them to extend their ISDN calling areas to a similarly large region. From the viewpoint of schools and libraries, it would be desirable for the state PUCs and the FCC to anticipate technology shifts of this type and help them to happen sooner rather than later. Otherwise schools and libraries will be saddled with expensive, obsolescent services for an unnecessary long period of time. Bob Carlitz Project Director Common Knowledge: Pittsburgh