User Policy and Technical Underpinnings This discussion group was one of the more lightly subscribed groups, probably because the major concerns echoed in this discussion have so much overlap with some of the other discussion groups at the conference. These include issues of * Scalability * Sustainability * Support The following technologies were discussed for application to Metropolitan Area Network connectivity: * ISDN. Basic Rate Interfaces are widely used. With Centrex service or with voice call setup, ISDN involves no time charges, making it suitable for nailed up MAN links. Primary Rate Interfaces, which combine multiple BRIs, are attractive in principle but not competitively priced. * Cable. This is attractive technology whose deployment has been stalled by the economic slowdown in the cable industry. The cause of this slowdown has to do with a failure to plan adequately for data service and telephony and unexpected competition from satellite providers. * DSL. These technologies allow for high-speed access over existing copper wire. While technologically mature, this service is not widely offered, probably because of its potential to undercut competing ISDN service offerings. * Wireless. This option is particularly attractive in the absence of other realistic competitive options. Participants reported a fairly heterogeneous set of server options. While this indicates that many server options are possible, it also underscores the problem of maintaining an overly broad infrastructure. Several approaches to this problem were discussed, ranging from the central administration of a common server platform to the involvement of student assistants to carry out routine server and network maintenance. Bob Carlitz