June Quarterly Report



June 30, 1997



This report is organized in three parts - Education, Technical and Assessment. It reviews the major undertaking of the last six months in each of these three areas.



Education



Migration

Migration Timeline

Our migration efforts continue. A number of significant events have occurred so far this year.

Users

Program Effectiveness Review Report

The demand for Internet access has grown consistently over the four years of the project. Besides the Common Knowledge: Pittsburgh (CK:P) central servers there are twenty school servers at CK:P sites and a number of servers at non-CK:P schools that provide student email accounts. As of June 1997, there are:

1996 Sites

1996 Proposals and Action Plans

We were able to supply the six sites identified in the 1996 school year with servers, routers and user devices. This has been a long process, because of purchasing delays on the PPS side.

As of June of 1997, we have twenty CK:P sites in full operation.

New Sites for 1997

1997 Request For Proposals

In April nine new school-sites were selected through an RFP process. The new sites are: Chatham Elementary, Colfax Elementary, Friendship Elementary, Lemington Elementary, Linden Elementary, Martin Luther King Elementary, Miller Elementary, Morningside Elementary, and South Vocational High School.

Preliminary wiring diagrams have been created and the CK:P Education staff has begun to meet with these new sites-teams to plan for implementation as of September of 1997.

By the end of the calendar year - 1997 - CK:P will have fulfilled its commitment of twenty-nine sites - fifteen elementary schools, four middle schools and ten high schools.

Teacher Training

CK:P Teacher Training Institute

As part of our ongoing efforts at staff development, we offered a follow-up to the 1996 Fall CK:P Institute. For three weeks after schools closed - June 18 to July 2 - the CK:P Education staff offered a set of Internet classes. Similar to the Fall Institute, all classes were filled. Approximately four hundred PPS staff attended the Summer Institute on their own time.

Documentation

Online Help Pages

In preparing to handover the project to the PPS, the Common Knowledge: Pittsburgh staff is spending July completing a set of documents that can be handed over to the PPS tech staff as help documentation.

PPS Tech Plan

Pittsburgh Public Schools Technology Plan

At its April legislative meeting the PPS Directors passed a 25 million dollar Technology Plan. The Technology Plan in addition to rolling out technology to all PPS schools, will maintain and support the infrastructure created by CK:P.

CK:P Education staff helped to co-author the District's Technology plan.



Dissemination

Attending to the Noise: Applying Chaos Theory to School Reform

Using the Internet to Conquer Your Fears of Technology: Lessons Learned from Common Knowledge: Pittsburgh

Using Instructional Technology as a Catalyst for School Reform

Our dissemination efforts continue. CK:P Education staff presented at the 1997 American Educational Research Association Conference.

Also, CK:P Education staff were part of the Plenary Panel at Internet 1997. At both conferences CK:P staff reported on our experience with implementing wide-area-technologies in an urban school district.

Our presentations have expanded to the broader topic of the role of technology, specifically wide-area-networks in school reform efforts.

System Administrator

In January we lost our system administrator. We spent the next five months advertising for the position with no avail. In late May, we made a decision to fill the position internally, (within PPS) and to train that person to be the new system administrator. This is our first attempt at solving our technical staffing problems by bringing aboard a problem solver with a good employee record and training them in the field we need.

This person will continue the CK:P research effort by looking into the Windows NT server platform.

CK:P Featured in Information Renaissance Conference

Balancing Research and Practice

CK:P school sites were part of the Information Renaissance and NSF Conference - Balancing Research and Production - in early April. Conference attendees visited many CK:P schools as examples of mature Internet sites where students and teachers were using the Internet in classroom.



Technical



This quarter the Pittsburgh Supercomputing Center (PSC) technical staff focused on migrating users, infrastructure, and expertise from PSC to PPS. The major project was the migration of users from the main shell account server at PSC - Oberon - to the new shell account server at PPS - cats1. The project was carefully planned and executed to require the minimum disruption to user activities in terms of both downtime and difference in user interface.

Total downtime for the services provided by Oberon and its new clone was under 6 hours. During this window, Oberon was backed up, the files were restored onto cats1, and all relevant DNS and sendmail records were updated to point to the new server.

Along with the task of migrating the users, we have focused on transferring as much technical expertise to the PPS technical staff as possible. PPS staff were trained in theoretical and practical underpinnings of the Domain Name System, the inner workings of the Radius authentication system, configuration and maintenance of the Majordomo mailing list software, and general Unix system administration tasks. The PSC's CK:P technical staff continues to be on call for the assistance of the PPS technical staff via pager, telephone, and e-mail.

In accordance with our continuing plan to decommission duplicated services as the new services stabilize at PPS, this past quarter we worked on migrating both modem pool services and MAN links to CK:P Sites. Specifically, the PSC CK:P dialup modem pool was shut down this quarter since the PPS modem pool is stable and well received by the users. We are systematically working on migrating the MAN connections, mostly LADs or ISDN links, to PPS. We are currently testing the LADs lines from PPS to the schools sites, with successful tests on the 384 Kbps link to one school site. We are still testing the T1 link to a second school site and plan to migrate it by the middle of the summer. ISDN infrastructure to support all the CK:P ISDN sites has been ordered. Once the infrastructure is installed and tested, we plan to migrate the remaining sites. Current plans are to have all telecommunications infrastructure migrated to PPS prior to the beginning of the next school year.

Lastly, the technical staff offered significant support to the Assessment staff in their yearly survey of the user community. The Assessment staff decided to move from a shell-based questionnaire to a web-based form; the technical staff wrote and maintained the cgi-bin programs which collected and formatted the responses.



Assessment

During the second quarter of 1997, the assessment staff has focused most of its efforts on developing and conducting 103 interviews regarding the current status of the CK:P project in the schools and the process of institutionalizing the project in the Pittsburgh Public School district.

Teachers (both Internet users and non-users), students, principals, PPS board members, PPS administrators, PPS technical staff and CK:P technical staff members were interviewed, supplementing information already obtained from the other members of the CK:P staff, in order to provide a broad, balanced picture of two important topics. The first topic related to how the institutionalization process was viewed by the various constituencies in the district, including how interest in technology was or was not spreading throughout the district. The second topic related to the current status of the project in the schools and the impacts of the project on students and on the school environment. The assessment staff has also continued to attend meetings and to track email exchanges in order to provide additional insights related to these issues.

In addition to this data gathering effort, the assessment staff's dissemination efforts have involved the writing and presentation of two conference papers. The first paper was presented this spring, at the annual conference of the American Educational Research Association, in Chicago. This paper examined the ways in which elementary school students used the Internet to explore the meaning of blindness and of disability, through their email correspondence with a blind, adult "key pal." The second paper, which explores some of the issues that arise as educators collaborate with computer professionals to bring the Internet into schools, was presented this June at the ED-MEDIA/ED-TELECOM Conference in Calgary, Canada.